Are you the type of person who can brighten someone’s day just by picking up the phone? Do you enjoy keeping things organized, welcoming new faces, and being the calm in the middle of a busy medical office? If so, we’d love to meet you.
Position Overview
The primary responsibility of this role is New Patient Registration. You will serve as the initial point of contact for new patients via phone, ensuring all demographic, insurance, and medical information is collected accurately and efficiently. Your work sets the tone for each patient’s experience with our practice.
In addition to registration duties, you will be expected to provide front desk coverage at either of our office locations (Joliet and New Lenox) as needed. This includes greeting patients, managing check‑ins and check‑outs, answering phones, scheduling appointments, and supporting daily front office operations.
Key Responsibilities
- Complete new patient registration with accuracy and professionalism
- Maintain confidentiality and ensure compliance with office policies
- Assist with front desk duties at both locations when coverage is needed
- Provide exceptional customer service to patients, families, and visitors
- Support the administrative team with general office tasks
Qualifications
- Prior medical office or customer service experience preferred
- Strong attention to detail and organizational skills
- Excellent communication and interpersonal abilities
- Ability to adapt to changing needs and work across multiple locations
- Comfortable learning and navigating electronic medical systems
Why Join Our Team
- Supportive, collaborative work environment
- A role that offers variety and meaningful patient interaction
- Professional setting with a team that values reliability and compassion
Working Hours
- Monday-Friday 8:30am-4:30pm
Work Authorization
- Must be authorized to work in the United States
Compensation
- Actual compensation rate for this role will be determined by a variety of factors, including but not limited to the candidate's skills, education, and experience.
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Life insurance
- Paid time off
Experience:
- Medical receptionist: 1 year (Required)
Willingness to travel:
Work Location: In person
