Hotel front desk agents are the first line of customer service for the hotel industry. Personnel in this role speak to guests by phone, email, and in person to ensure they have a positive experience from booking to checking out. Our team is looking for someone with top notch customer service skills. You must be friendly, approachable, and also detail oriented and comfortable and competent on the computer. Our ideal team member will be well versed in professional phone etiquette. A positive and can-do attitude is a must.
Some of the key responsibilities of a Front Desk Agent include:
- Answering phones
- Responding to email
- Processing payments
- Navigating computer systems
- Responding to inquiries in person
- Checking guests in and out
- Communicating with other hotel staff
- Maintaining an orderly desk and office
If this sounds like a position you are qualified for and interested in, please apply with a current resume. We will only consider applicants who have office or prior hospitality experience. Please ensure your resume showcases those skills and your work history. This is an in-person position for the summer season averaging 20-30 hours per week. Weekends are required. A flexible schedule will be given preference.
Job Type: Part-time
Pay: $24.00 per hour
Benefits:
- 401(k)
- Employee discount
- Paid time off
Work Location: In person
