Job Overview
We are seeking a dynamic and energetic General Manager to lead our restaurant operations with passion and precision. In this pivotal role, you will oversee all aspects of restaurant management, ensuring exceptional customer experiences, operational excellence, and team leadership. Your enthusiasm for the food industry and hospitality will drive the success of our establishment, fostering a vibrant environment where both guests and staff thrive. As a key leader, you will be responsible for maintaining high standards in food quality, safety, and service while achieving business goals through effective management and innovative strategies.
Duties
- Lead daily restaurant operations, ensuring smooth service flow and high customer satisfaction.
- Manage staff recruitment, training, development, and performance evaluations to build a motivated and skilled team.
- Oversee food preparation, cooking processes, and food safety standards to deliver quality dishes consistently.
- Utilize POS systems such as Aloha POS and Micros POS for order processing, sales tracking, and inventory control.
- Monitor inventory levels, manage food ordering, and control waste to optimize profitability.
- Conduct shift management by coordinating staff schedules, supervising team members, and ensuring efficient workflow.
- Handle cash transactions accurately, perform cash handling duties, and reconcile daily sales reports.
- Maintain compliance with health regulations and ensure food safety practices are strictly followed.
- Analyze profit and loss statements to identify opportunities for revenue growth and cost reduction.
- Implement staff training programs focusing on customer service excellence, food handling procedures, and hospitality standards.
- Foster a positive team environment through effective communication, leadership, and conflict resolution.
Requirements
- Proven experience in quick service or fast food restaurant management with a strong background in food industry operations.
- Extensive knowledge of food preparation techniques, cooking methods, and kitchen management.
- Hands-on experience with POS systems such as Aloha POS or Micros POS; familiarity with cash handling procedures.
- Demonstrated ability to supervise teams effectively while managing multiple responsibilities in a fast-paced setting.
- Strong understanding of inventory control, food safety regulations, and health standards.
- Experience in fine dining or casual dining environments is highly desirable; banquet or catering experience is a plus.
- Excellent managerial communication skills with the ability to train staff and lead by example.
- Basic math skills for budgeting, profit analysis, and order calculations; proficiency in managing hospitality teams preferred.
- Ability to interview candidates effectively and make sound hiring decisions aligned with company standards.
- Leadership qualities that inspire teamwork, motivate staff development, and uphold exceptional customer service standards.
Join us as a General Manager to shape memorable dining experiences while leading a passionate team toward operational excellence!
Pay: $16.00 - $19.00 per hour
Benefits:
- Employee discount
- Paid training
Work Location: In person
