Resource Service Coordinator
Location: Hybrid (4 Days Onsite / 1 Day Remote)
Pay Rate: $25.00 - $28.00/hour
Duration: 6-Month Contract
Potential for permanent hire based on performance and business needs.
Position Overview
We are Seeking a Service Coordinator to support daily field service operations. This individual will be responsible for coordinating schedules, dispatching field personnel, maintaining customer communication, and ensuring technicians have the resources needed to complete service work efficiently. This is an excellent opportunity for someone with strong organizational, scheduling, and customer service skills who enjoys working in a fast-paced environment.
Key Responsibilities:
- Schedule and coordinate field service personnel based on project requirements and resource availability
- Dispatch technicians and provide updates regarding service appointments and work assignments
- Communicate with customers, project managers, supervisors, and field teams to ensure efficient service delivery
- Verify technicians have the necessary documentation, materials, and site access prior to scheduled work
- Create and maintain work orders and service-related records
- Coordinate with internal departments to support operational and project needs
- Monitor service requests and assist with issue resolution
- Track and maintain operational data, reports, and scheduling information
- Support a high level of customer satisfaction through proactive communication and follow-up
Qualifications:
- 3+ years of experience in scheduling, dispatching, service coordination, project coordination, or operations support
- Strong organizational and multitasking abilities
- Experience coordinating personnel, resources, equipment, or service activities
- Proficiency with Microsoft Office, including Excel
- Excellent communication and customer service skills
- Ability to work effectively in a fast-paced environment with changing priorities
Nice to Haves:
- Experience supporting field service, facilities, maintenance, construction, HVAC, electrical, or technical service teams
- Familiarity with Salesforce or similar CRM/work order management systems
- Experience coordinating technicians, subcontractors, or field personnel
Equal Opportunity Employer/Veterans/Disabled Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.entegee.com/candidate-privacy-information-statement/ The Company will consider qualified applicants with arrest and conviction records.
#GRPB
Pay: $23.00 - $28.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
People with a criminal record are encouraged to apply
Work Location: Hybrid remote in Bellevue, WA 98007
