Position Summary
The Administrative Assistant independently performs various responsible clerical duties typically required by permitting, plan review, and code enforcement.
Essential Functions
· Responds to public inquiries relating to Community Development services in-person, by phone, and electronically; handles questions and matters of a more technical nature; responds professionally to citizen concerns.
· Answer phones, redirect incoming calls, and distribute mail.
· Type, proofread, and edit content of documents.
· Organize and maintain the department’s filing system, including applications, plans, plats, and reports.
· Maintains departmental calendars and schedules, including scheduling of inspections and meetings.
· Assist with mailing informational notices and packets to agencies and residents.
· Assist in preparing meeting packets for the Planning and Zoning Commission, Board of Zoning Adjustment, and Historic Preservation Commission meetings.
· Assists the Permit Technician with permit applications, reviews them for completeness and errors, enters data into a computerized tracking system, and routes them for review.
· Answer general questions about building and zoning codes and provide customers copies of plans, maps, and other documents.
· Assists the Community Development Director with annual budgeting and budget tracking, purchasing, and bill payment.
· Performs related tasks as required.
Knowledge, Skills, and Abilities
· Strong customer service skills.
· Ability to effectively communicate with the public via telephone, in-person, and electronic means.
· Some knowledge of building permits and city planning processes is preferred but not required.
· Knowledge of Microsoft Office Suite with competence in Word, Excel, and Outlook.
· Ability to use modern office equipment.
· Ability to handle multiple tasks and interruptions.
· Ability to establish and maintain effective working relationships with the public, coworkers, and elected officials.
· Ability to attend evening meetings up to 3-4 times monthly.
Qualifications
· High school diploma or equivalent.
· 2 years of experience in an office setting.
· Any equivalent combination of education and experience will be considered.
Work Environment
Work is primarily performed in an office environment with a public-facing counter.
The City of Excelsior Springs, MO, is an Equal Opportunity Employer (EEO) and does not discriminate based on age, sex, marital status, race, color, creed, mental or physical disability, religion, national origin, familial status, sexual orientation, gender identity, source of income, or any other status protected by local, state, or federal law, in the admission or access to, or employment in, its programs for activities. All interested parties are encouraged to apply!
Pay: From $20.43 per hour
Work Location: In person
