Topgolf is a sports entertainment company that has changed how millions of people experience golf—and a genuinely energizing place to build a career. Every year, guests visit our venues for an experience that's hard to find anywhere else: hitting golf balls toward a target-lined outfield, tracking every shot in real time, enjoying great food and drinks, and connecting with friends, family, and coworkers.
With more than 100 venues worldwide and proprietary Toptracer technology integrated into our guest experience and licensed globally, Topgolf operates at the intersection of entertainment, technology, and hospitality. We are a growing, dynamic business with meaningful opportunities to innovate, scale, and continuously improve how we support our teams and our guests.
Topgolf is seeking a Leave and Disability Specialist to serve as the subject matter expert for the administration and processing of Topgolf's leave and disability policies, including STD/LTD benefit programs and ADA accommodations. This role partners with the Benefits team, vendors, Team Members, managers, payroll, and legal counsel to ensure Topgolf remains in compliance with all company, State, and Federal regulations. Working with general supervision, you'll operate with significant autonomy and professional judgment, deli vering first-rate customer service, keeping Topgolf's leave and disability programs compliant, competitive, and equitable , and surfacing the business intelligence that supports strategic decision-making. The right person is a clear communicator, a steady problem-solver, and comfortable balancing empathy for Team Members with the rigor of complex, evolving regulations.
Leave & Disability Administration
Administer and track leave of absence for all company leaves, including FMLA, disability/medical, military, and personal leaves, acting as a liaison between Team Members, Office Managers, and vendor
Ensure compliance with FMLA and various state leave acts, as well as all other medical, personal, and military leaves
Provide training, advice, and assistance to managers in accordance with multiple, complex regulations and policies
Vendor & Cross-Functional Coordination
CORE COMPETENCIES FOR SUCCESS
Rebounding from setbacks and adversity when facing difficult situations .
Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Building strong customer relationships and delivering customer-centric solutions.
Consistently achieving results, even under tough circumstances.
Operating effectively, even when things are not certain or the way forward is not clear.
Planning and prioritizing work to meet commitments aligned with organizational goals.
Proficient ability to communicate effectively in written and spoken English with management, coworkers, Team Members, and external vendors; bilingual English/Spanish communication skills preferred
Proficient knowledge of Windows-based computers and Microsoft Office programs, specifically Excel, Outlook, and Word
Demonstrated ability to champion, model, and influence customer-focused behaviors, including providing sympathetic, effective counseling to Team Members on both leaves and benefits matters
Demonstrated capacity for gathering and scrutinizing data to identify issues, opportunities, patterns, and sustainable business solutions
Consistently demonstrates a commitment to Topgolf policies and procedures, including attendance, confidentiality, conflict of interest, and ethical responsibilities
Sounds like a fit? We can't wait to meet you!
BENEFITS
Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify.
ADA
The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.
EEO Statement
Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.
Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.
Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
