We are looking for a motivated, friendly, detailed-oriented individual to provide administrative support.
Duties include:
- Answering and returning incoming patient phone calls and emails.
- Managing referrals and new intakes, including scheduling appointments.
- Communicating with referral sources and medical practices.
- Sending and processing paperwork to new or established patients.
- Entering data/information into the electronic health record.
- Processing charges, entering payments, and calling patients for outstanding balances.
- Checking insurance benefit information, submitting and tracking preauthorization requests, and calculating estimated costs for patients.
- Entering billing and contacting insurance carriers as needed.
- Managing inventory and supplies.
- Completing general office tasks and other duties as assigned.
Required Qualifications:
- High school diploma.
- Two years previous work experience as an administrative assistant or medical office receptionist.
- Excellent organization and time management skills, with an ability to organize and prioritize multiple requests efficiently.
- Great interpersonal skills and comfort in talking with new people.
- Excellent written and verbal communication skills.
- The ability to work independently with limited supervision and make decisions within designated authority.
- The ability to think on your feet and problem-solve without explicit guidance.
- Openness to constructive feedback.
- “Tech savvy” with Office suite, Google Workspace, social media, email, etc.
- Experience working in a medical or behavioral health office, and familiarity with medical/insurance terminology preferred.
Hours/Compensation:
This is a part-time position. Work hours may vary, but are anticipated to be Monday through Thursday. No night (i.e., after 5:00 pm) or weekend hours. Pay is hourly and based on experience (ranging from $18 to $23 per hour). Part-time employees are not eligible for benefits and health insurance is not currently offered.
Interested candidates should send a resume and cover letter to be considered for the position.
Work Location:
Work Remotely
Pay: $18.00 - $23.00 per hour
Education:
- High school or equivalent (Required)
Experience:
- Office: 2 years (Required)
- Medical office: 1 year (Preferred)
Shift availability:
Work Location: In person
