Center Director
OrthoLazer Orthopedic Wellness Centers
Position Overview
OrthoLazer Orthopedic Wellness Centers provide a non-invasive, drug-free solution for musculoskeletal pain and inflammation. The Center Director plays a critical leadership role in executing the center playbook, delivering exceptional patient experiences, and driving strong clinical and business outcomes.
This leader blends patient care mindset, operational excellence, and business acumen—ensuring the center runs effectively while maintaining a deep connection to patients, providers, and the community.
We are seeking leaders—particularly licensed Physical Therapists and Athletic Trainers—who are ready for a meaningful next step in their careers: continuing to serve patients while expanding into leadership, management, and business impact.
Key Responsibilities
Leadership & Culture
- Lead the center by modeling and reinforcing OrthoLazer’s core values in everyday behaviors.
- Coach and develop a high-performing team focused on patient outcomes and service excellence.
- Create an environment of accountability, collaboration, and continuous improvement.
- Operationalize strategies, processes, and performance expectations—running the play with excellence and consistency.
Patient Experience & Clinical Engagement
- Serve as the primary liaison between patients, providers, and the center.
- Educate patients with laser therapy and treatment expectations.
- Ensure every patient receives an exceptional, compassionate, and personalized experience.
- Occasionally perform laser therapy treatments and support clinical workflow as needed. Approximately 8 hours per week.
Operations & Business Performance
- Oversee daily center operations including scheduling, staffing, inventory, and financial reporting.
- Execute marketing, community outreach, and provider relationship strategies aligned with company direction.
- Monitor key performance metrics and drive revenue, profitability, and patient growth.
- Lead center startup execution when applicable, including hiring, setup, and workflow implementation.
Provider & Community Relationships
- Build and maintain strong referral relationships with physicians and community partners.
- Represent OrthoLazer with professionalism, clinical credibility, and service excellence.
- Support brand awareness through outreach, education, and local engagement
What We’re Looking For
Required Background
- Clinical degree or equivalent experience (5+ Years); Physican’s Assistant, LPN, Licensed Physical Therapist or Athletic Trainer strongly preferred.
- Experience working directly with patients in musculoskeletal or orthopedic care.
- 3+ years Leadership or management experience in healthcare, wellness, or related settings, including managing staff and creating/overseeing schedules.
- Strong understanding of anatomy, orthopedic conditions, and recovery processes.
- Excellent communication, emotional intelligence, and team leadership skills.
- Proven experience supervising teams and coordinating daily operations to ensure high-quality patient care.
Ideal Experience
- Exposure to business operations, financial performance, or practice management.
- Comfort using technology, software platforms, and social media for engagement and education.
- Self-starter mindset with the ability to solve problems, lead change, and deliver results.
Who Thrives in This Role
This role is ideal for clinicians who:
- Want to expand beyond traditional clinical practice into leadership and business impact.
- Energized by building teams, developing people, and improving operations.
- Naturally live our core values such as Care from our Core, Pursue Excellence, Communicate Candidly, Shine as One, and We Are Orthopreneurs (The OL Experience).
- Are motivated to serve more patients by leading systems—not just individual treatments.
Why Join OrthoLazer
- Continue meaningful patient impact while growing as a leader and operator.
- Be part of a headquarter-supported model with clear strategy, tools, and infrastructure.
- Help scale an innovative approach to drug-free musculoskeletal care.
- Build a long-term career path in healthcare leadership and business.
Schedule
- Full-Time
- Monday - Friday
- 8am - 5pm
Compensation
- Base Salary: $70,000-$90,000 annually
- Performance Based Bonus Potential
Benefits
Job Type: Full-time
Pay: $70,000.00 - $90,000.00 per year
Benefits:
Application Question(s):
- If offered the position, how soon could you start?
- How comfortable are you with engaging in conversations with medical providers of various levels?
- What specifically excites you about the opportunity to join OrthoLazer?
- Do you have any prior experience working with musculoskeletal conditions or post-operative orthopedics? If so, can you elaborate on that experience and how it has prepared you for this role?
- How do you approach achieving and exceeding revenue and profitability goals in your work? Can you provide an example where you successfully tracked key performance metrics and made adjustments based on your findings to improve outcomes?
- The Center Director plays a critical role in ensuring the highest level of customer service. Can you describe a time when you visited a place with exceptional customer service. What made their customer service meaningful and memorable? How can you take what you learned from that experience and bring it to life in this role?
- As a Center Director, you will be responsible for leading, coaching, and developing your team. Describe how you approach coaching conversations and the steps you take to build trust, accountability, and a strong team culture.
Education:
Experience:
- Management: 3 years (Required)
Ability to Commute:
- Warsaw, IN 46580 (Required)
Work Location: In person
