Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Consulting Product Analyst with HCA Healthcare you can be a part of an organization that is devoted to giving back!
The Consulting Product Analyst within the PSG Solution Delivery team is responsible for leading the design, implementation, and support of integration and workflow solutions supporting the Physician Services Group (PSG) within HCA Healthcare. This role partners with business stakeholders, operational leadership, vendors, and technical teams to gather requirements, optimize workflows, and deliver scalable integration solutions supporting revenue cycle and physician billing operations.
The position serves as a senior member of the OpenConnect team, supporting strategic integration initiatives, operational improvements, and AI-enabled automation efforts, including Agentic Development initiatives. This role also provides ongoing operational support for OpenConnect integrations and requires frequent onsite collaboration with business and operational leaders.
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Lead the design, configuration, testing, deployment, and ongoing support of OpenConnect integration solutions within the PSG environment
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Partner with business stakeholders, operational leadership, vendors, and technical teams to gather requirements, analyze workflows, perform gap analysis, and design scalable integration solutions supporting physician billing and revenue cycle operations
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Support User Acceptance Testing (UAT) activities, including test planning, workflow validation, issue resolution, and stakeholder coordination
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Provide technical leadership and expertise for integration development, implementation, operational support, and workflow optimization efforts
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Evaluate and support AI-enabled automation, Agentic Development initiatives, and emerging technologies that improve operational efficiency, workflow automation, and scalability
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Lead cross-functional collaboration efforts with operational leaders, vendors, business stakeholders, and technical teams to manage project delivery, risks, dependencies, and operational alignment
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Maintain project documentation, workflow mappings, operational procedures, testing standards, and requirements traceability throughout the solution lifecycle
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Develop scalable and supportable solutions aligned with operational and enterprise standards
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Present project updates, risks, recommendations, and operational impacts to leadership and stakeholders
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Support and enhance existing OpenConnect integrations through proactive monitoring, issue resolution, production support, and continuous process improvement efforts
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Mentor junior team members and contribute to the strategic direction and long-term growth of the OpenConnect team
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College graduate preferred
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Five or more years of relevant experience
REQUIRED QUALIFICATIONS
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4–7 years of progressive experience within a large IT organization preferred
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Moderate SQL experience required, including the ability to analyze data, validate workflows, troubleshoot integration issues, and support operational reporting needs
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Experience collaborating directly with operational business teams to gather requirements, facilitate workflow analysis, and support User Acceptance Testing (UAT) activities •Strong analytical, organizational, and
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problem-solving skills with the ability to proactively identify and mitigate operational and project risks
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Excellent written, verbal, facilitation, and relationship-building skills
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Ability to manage multiple concurrent initiatives and adapt to shifting priorities in a fast-paced operational environment
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Ability to work independently while also collaborating effectively across cross-functional teams
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Ability to facilitate frequent in-person working sessions and collaborate onsite with business and operational leadership
PREFERRED QUALIFICATIONS
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3–5 years of HCA ITG experience highly desired
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Knowledge of healthcare revenue cycle operations, physician billing workflows, and operational process integration preferred
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Experience with HL7 processing and healthcare integration workflows preferred
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Experience with integration platforms such as BizTalk, Cloverleaf, or similar technologies preferred
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Exposure to physician practice management, medical billing, and electronic medical record systems strongly preferred
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Exposure to AI-enabled workflow automation, Agentic Development initiatives, or operational process optimization preferred
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Strong critical thinking skills with willingness to ask questions, challenge assumptions, and drive process improvements
HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
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Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
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Wellbeing support, including free counseling and referral services
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Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
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Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
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Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
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Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
Be a part of an organization that invests in you! We are reviewing applications for our Consulting Product Analyst opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
