Overview
We are seeking an energetic, commissioned, proven results-driven Event Sales Manager to lead our event sales initiatives and deliver unforgettable experiences for our clients. In this pivotal role, you will be responsible for cultivating new business opportunities, managing client relationships, and coordinating all aspects of event sales from initial inquiry to final execution. Your passion for hospitality, exceptional communication skills, networking strength, strategic mindset, and ability to gain committments will drive revenue growth and elevate our reputation as a premier event destination. Join us to create memorable events that inspire and delight!
Responsibilities
- Develop and implement strategic sales plans to attract new clients and expand existing accounts within the event industry.
- Conduct proactive outreach through networking, marketing campaigns, and industry events to generate leads and build a robust client pipeline.
- Negotiate contracts, pricing, and service packages with clients and synergistic business partners to maximize revenue while ensuring customer satisfaction.
- Create, coordinate and collaborate on special events and fundrainer to optimize utilization of the available space.
- Collaborate with the marketing team to promote event services through targeted campaigns, social media, and promotional materials.
- Manage all aspects of event planning including sales funnel, budgeting, scheduling, vendor coordination, catering arrangements, and technical requirements.
- Oversee the management of event budgets, ensuring profitability while maintaining high standards of quality and service delivery.
- Provide exceptional customer service by understanding client needs, offering tailored solutions, and ensuring seamless communication throughout the planning and execution process.
- Upsell additional services such as décor, entertainment, or premium packages to enhance client experiences and increase revenue streams.
- Coordinate with operations teams to ensure smooth execution of events, including setup, guest management, and post-event wrap-up.
- Maintain detailed records of client interactions, contracts, payments, and feedback to support continuous improvement.
- Provide predictable effective followup to thank guests, receive feedback, and contribute to a list of potential candidates to nurture and market to.
Experience
- Proven experience in event sales and hospitality management within hotels, restaurants, or banquet facilities.
- Strong negotiation skills with a track record of closing deals and upselling services effectively.
- Knowledge of event marketing strategies and experience managing event budgets from planning through execution.
- Excellent organizational skills with the ability to manage multiple events simultaneously under tight deadlines.
- Exceptional communication skills to liaise confidently with clients, vendors, and internal teams.
- Familiarity with event management software, like Toast.
- Hands-on experience in banquet operations or catering services is highly desirable.
- Background in hotel or restaurant environments combined with fundraising or guest services experience is a plus.
Join us as an Event Sales Manager to lead dynamic events that leave lasting impressions! Your expertise will help craft extraordinary experiences while driving business growth in a vibrant hospitality environment.
Pay: $30,000.00 - $100,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: Hybrid remote in Lansing, MI 48906
