LEAD WITH PURPOSE. SUPPORT VETERANS. CREATE LASTING IMPACT.
At Willis Dady Homeless Services, we believe everyone deserves a safe and stable place to call home. We are seeking a strategic and mission-driven Veteran Programs Manager to lead our Veteran housing programs, support a dedicated team, and help Veterans achieve housing stability and self-sufficiency.
This position offers the opportunity to make a meaningful difference while leading a small team, building community partnerships, and helping Veterans experiencing homelessness achieve lasting success. We’re looking for someone who combines leadership, accountability, and empathy and is committed to delivering high-quality services and measurable outcomes.
What You’ll Do
As the Veteran Programs Manager, you will:
- Lead and oversee Veteran housing programs serving Veterans experiencing homelessness.
- Supervise, coach, and develop a team of Veteran Case Managers.
- Drive program performance and help the team achieve housing and stability outcomes.
- Ensure compliance with VA funding requirements, agency policies, and program standards.
- Build and maintain strong partnerships with the VA, landlords, housing providers, and community agencies.
- Monitor program budgets, outcomes, and performance data to support program success.
- Support staff with complex situations, crisis response, and participant needs.
- Maintain a small caseload as needed to support operations and continuity of care.
- Identify opportunities for program improvement and help shape the future of Veteran services at Willis Dady.
SCHEDULE & LOCATION
- Generally, weekday hours (8:00 AM – 5:00 PM), with flexibility based on program and participate needs; occasional evening or weekend availability may be required
- Routine travel within Cedar Rapids area and Linn County and occasional travel to surrounding service areas
WHAT WE’RE LOOKING FOR
Education & Experience
- Bachelor’s degree in social work, human services, or a related field.
- Minimum of three years of experience working with individuals experiencing homelessness, mental illness, substance use, or other complex needs.
- Experience working with individuals in crisis or experiencing homelessness.
- Previous supervisor experience.
- Military background and/or experience working with Veterans preferred but not required.
- Equivalent combinations of education and experience may be considered.
Knowledge, Skills & Abilities
- Familiarity with trauma-informed care, motivational interviewing, harm reduction, or strengths-based approaches (or willingness to learn).
- Strong leadership, communication, and relationship-building skills.
- Ability to effectively supervise, coach, and develop staff.
- Strong organizational skills and ability to manage competing priorities.
- Sound judgment, critical thinking, and problem-solving abilities.
- Ability to remain calm and respond effectively in crisis situations.
- Proficiency with Microsoft Office applications and the ability to learn new technologies and data systems.
- Valid driver’s license, reliable transportation, and ability to pass required background checks.
Why Work at Willis Dady?
- Health, dental, and vision coverage
- Retirement plan with employer match
- Employer paid life and disability insurance
- Generous PTO and personal days
- Flexible environment that values collaboration, communication, and shared responsibility
- 30-day paid sabbatical after 5 years of employment
- Public Service Loan Forgiveness (PSLF) eligible employer
- Meaningful, mission-driven nonprofit work that directly impacts Veterans and the local community.
- Supportive, values-based team culture
About Willis Dady Homeless Services
Willis Dady Homeless Services is dedicated to helping individuals experiencing homelessness transition to stable housing and employment. Through shelter, transportation, and supportive services, we empower people to rebuild their lives with dignity and hope.
To Apply
Apply today and be part of building housing stability in our community. Submit resume and cover letter or send to:
Human Resources at [email protected], Subject: Housing Case Manager; or
Willis Dady Homeless Services, Attn: Human Resources, 1247 4th Ave SE, Cedar Rapids, IA 52403.
Applications are now being accepted until the position is filled.
Willis Dady Emergency Shelter policy is to provide equal employment opportunities regardless of race, color, religion, national origin, sex, age, marital status, disability, sexual orientation, gender identity, Vietnam era or disabled veteran status. All offers of employment are contingent on a negative report on criminal history records check and Sex Offender Registry. Willis Dady is an At Will Employer.
Job Type: Full-time
Pay: $52,000.00 per year
Work Location: In person
