The Parking Supervisor oversees the parking operations at Great Park Live, ensuring efficient traffic flow, compliance with venue policies, and a positive guest experience. This role involves supervising parking attendants, coordinating with security and event staff, and handling any parking-related issues or escalations. The ideal candidate will have leadership experience, excellent communication skills, and the ability to work in a dynamic, fast-paced environment.
Responsibilities:
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Supervise parking attendants and provide direction to ensure efficient vehicle flow and guest service.
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Oversee parking lot operations, including setup, signage placement, and traffic control.
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Monitor parking areas to ensure compliance with safety regulations and venue policies.
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Assist in resolving guest concerns, disputes, or escalations related to parking.
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Coordinate with security and event management teams to ensure smooth ingress and egress of vehicles.
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Train and mentor parking attendants, ensuring adherence to service and operational standards.
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Report any unauthorized vehicles, safety hazards, or operational issues to the Operations Manager on-site.
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Manage staffing levels for parking operations based on event needs.
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Assist with emergency response and evacuation procedures as required.
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Ensure cleanliness and organization of all parking areas.
Qualifications:
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Previous experience in parking operations, traffic control, or event management required.
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Supervisory or team leadership experience.
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Strong communication and conflict resolution skills.
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Ability to work in a fast-paced, high-traffic environment.
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Must be able to stand for extended periods of time and work outdoors in various weather conditions.
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Availability to work flexible hours, including nights, weekends, and holidays, based on event schedules.
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Ability to effectively train and mentor staff.
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Must be at least 18 years old.
Physical Requirements:
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Ability to stand and walk for long periods.
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Ability to lift up to 25 lbs. when setting up traffic control equipment.
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Comfortable working in various weather conditions, including but not limited to heat, cold, and rain.
Work Environment:
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Outdoor setting in a high-traffic, fast-paced environment.
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Exposure to loud noise levels during events.
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Interaction with large crowds and vehicles.
Compensation and Benefits:
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Hourly wage: $24 to $27 per hour, depending on experience.
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Opportunity for additional shifts and other leadership roles within PSQ Productions.
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Complimentary or discounted event tickets (subject to availability and company policies).
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Team member discounts on select venue services and concessions.
