Manager – Dairy Queen (DQ) | Lead the Team. Elevate the Experience.
Dairy Queen is looking for a committed, confident Manager who knows how to keep things running smoothly and bring out the best in the team. If you love fast-paced environments, enjoy solving problems on the fly, and take pride in delivering great service, this role has your name on it.
What You’ll Do
As a Manager, you’re the anchor of each shift and the go-to support for both guests and crew:
- Oversee and guide team members during your assigned shifts, ensuring strong performance and teamwork.
- Keep operations flowing by coordinating with staff and management.
- Deliver outstanding customer service and resolve issues with professionalism and urgency.
- Train and mentor new hires on company procedures, expectations, and service standards.
- Monitor inventory needs and communicate with the GM to stay ahead of shortages.
- Maintain a clean, orderly, and safe restaurant environment.
- Follow all food safety regulations and uphold health-code compliance.
- Handle cash transactions accurately, responsibly, and in line with company policy.
What You Bring
To shine in this position, you should have:
- Previous experience in a similar hospitality or food service role (preferred).
- Solid understanding of food service management practices and daily operations.
- Knowledge of food safety rules and best practices.
- Ability to juggle multiple tasks in a fast-moving environment without losing precision.
- Strong leadership skills with the ability to motivate, support, and guide a team.
- Excellent communication and interpersonal skills—clear, calm, and solution-oriented.
- Flexibility to work various shifts, including weekends and holidays.
Why Dairy Queen?
- A lively, team-focused workplace.
- Supportive leadership that helps you grow.
- Opportunities for advancement as you develop experience and skills.
- A role where your decisions and leadership make an immediate impact.
Ready to step up and lead with confidence? Apply today and help shape an environment where great service and great teamwork come together every shift.
Pay: $14.00 - $18.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
Work Location: In person