Overview
We are looking for a reliable, friendly, and professional Front Desk Receptionist to join our team. As the first point of contact for our spa, you will play a vital role in creating a welcoming and positive experience for our clients. This position is a great opportunity to be a part of the wellness industry and to develop your communication and customer service skills. This position requires candidates to have night and weekend availability.
Duties
- Greet visitors warmly and direct them appropriately, ensuring a positive first impression
- Answer phone calls, respond to inquiries, and handle bookings
- Manage appointment scheduling and maintain accurate client records
- Receive and distribute mail and packages
- Support day-to-day front desk operations
- Confirm appointments and confer with therapists
Qualifications
- Friendly and detail-oriented with a strong sense of professionalism
- Excellent communication and interpersonal skills
- Comfortable handling phone calls and scheduling software (Zenoti)
- Strong organizational skills and ability to multi-task
- Prior customer service/front desk experience is a plus but not required
What We Offer
- Flexible work schedule
- Comprehensive on-the-job training
- A supportive and positive work environment
Job Type: Part-time
Pay: $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift availability:
Work Location: In person