Job Summary
We are seeking a dynamic and dedicated Customer Service Representative to join our team! In this vital role, you will be the friendly face and helpful voice that ensures our customers receive exceptional support and assistance. We are looking for a specialist to sell our full line of cabinets and granite stones..
Your enthusiasm and organizational skills will help create a positive experience for every client, whether handling inquiries at the front desk, managing multi-line phone systems, or providing support through various communication channels. This paid position offers an exciting opportunity to develop your office management and customer service expertise in a fast-paced environment.
Responsibilities
- Greet visitors at the front desk with professionalism and warmth, ensuring a welcoming atmosphere.
- Manage multi-line phone systems efficiently, directing calls accurately and courteously.
- Provide outstanding customer support via phone, email, or in person, addressing inquiries promptly and effectively.
- Maintain organized records through data entry, filing, and document proofreading to ensure accuracy.
- Utilize computer skills including Microsoft Office, Google Workspace, and QuickBooks to perform administrative tasks smoothly.
- Assist with office management duties such as calendar management, appointment scheduling, and general clerical support.
- Support team members with administrative tasks like photocopying, filing, and managing office supplies to keep operations running seamlessly.
Skills
- Strong computer literacy with proficiency in Microsoft Office Suite, Google Workspace, and data entry tools.
- Excellent phone etiquette with experience handling multi-line phone systems and providing customer support.
- Bilingual abilities preferred to serve diverse client needs effectively.
- Previous office or clerical experience including filing, proofreading, and administrative support.
- Exceptional organizational skills with the ability to prioritize tasks efficiently and manage time effectively.
- Knowledge of office management practices including calendar management and personal assistant responsibilities.
- Familiarity with medical or dental receptionist duties such as appointment scheduling or medical record handling is a plus. Join us to be part of an energetic team committed to delivering top-tier customer service while advancing your administrative career!
Pay: $18.00 - $27.51 per hour
Benefits:
Work Location: In person
