BDC
Job Description
The Business Development Representative is responsible to receive, process, and coordinate all incoming telephone sales/service inquiries, showroom floor requests and internet queries. Promptly responds to sales/service requests by coordinating/collaborating with manager. The ideal Business Development Representative has a strong command of the English language (BI-LINGUAL IS A BONUS), a high level of self-confidence, computer skills, exceptional organizational skills. Outstanding starting pay!
RESPONSIBILITIES
- Answers all incoming Sales Appointment calls.
- Follows up with all non-appointment incoming sales calls
- Contacts unsold Showroom traffic leads.
- Follows up with missed appointments
- Confirms pending appointments
- Works with internet sales leads by contacting customers and setting an appointment for a dealership visit
- Performs other duties assigned by department manager
QUALIFICATIONS
- High school diploma or GED required; post secondary education or coursework desired
- Previous call center experience highly desirable, But not needed.
- Self motivated and a TEAM player
- Able to hold yourself accountable and achieve goals with limited direct supervision
- Professional appearance and confident phone voice/skills
- Computer and internet skills
- The ability to multi-task, follow direction, be open to change, work effectively under pressure, and to positively defuse negative situations with customers
- Committed to customer service and satisfaction
- Professional, well-groomed appearance
- Candidates must be reliable and must report to work every day on time
- Must be authorized to work in the U.S. without sponsorship and be a current resident.
- Must pass pre-employment testing to include background checks, MVR, and drug screen. We are an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
