Company Overview:
Five Star Energy Services provides turn-key utility construction services that are founded on safety, quality, and the ability to adapt. We pride ourselves on being a value-added contractor that adapts quickly and effectively to our customers’ needs.
Our team is what makes us. We have over 1800 employees that pride themselves on customer service and safely getting projects completed. Our employees tackle some of the toughest projects in the industry while keeping safety and quality at the forefront. This makes our team a truly professional group that sets us apart from our competition.
Position Summary
The Construction Office Administrator is responsible for supporting the company’s regulatory, compliance, insurance documentation, and administrative processes to ensure operational activities meet customer, industry, and government requirements. This position will manage compliance documentation, coordinate regulatory submissions, maintain insurance records, support Certificates of Insurance (COI) requests, assist with audits, and provide administrative support to Operations and leadership teams.
The ideal candidate is highly organized, detail-oriented, and experienced in managing compliance requirements in a construction, utility, or related industry environment.
Essential Responsibilities
- Manage and maintain regulatory, compliance, and insurance documentation.
- Process, track, and maintain Certificates of Insurance (COIs) for customers, vendors, subcontractors, and internal requirements.
- Coordinate with insurance brokers, project teams, and customers to obtain updated insurance documentation and verify coverage requirements are met.
- Review insurance requirements within contracts and customer agreements to ensure compliance with required limits, endorsements, and expiration dates.
- Maintain insurance tracking logs, renewal calendars, and documentation records.
- Assist with preparation, submission, and tracking of regulatory filings, permits, licenses, and required documentation.
- Monitor compliance requirements related to utility construction, safety, environmental, and customer-specific standards.
- Maintain compliance calendars and track deadlines for renewals, certifications, inspections, and reporting requirements.
- Support internal and external audits by gathering records, documentation, and supporting information.
- Review project documentation to ensure compliance with company procedures, contracts, and customer requirements.
- Maintain accurate records for employee certifications, training, and required qualifications.
- Assist with safety and compliance reporting, including tracking corrective actions and follow-up items.
- Coordinate with Operations, Safety, Human Resources, Accounting, and Project Management teams to ensure compliance requirements are met.
- Prepare reports, spreadsheets, and presentations for leadership review.
- Assist with updating company policies, procedures, and compliance documentation.
- Support customer compliance requests and documentation requirements.
- Maintain confidentiality of sensitive company, customer, insurance, and employee information.
- Perform other duties as assigned.
Qualifications
- High school diploma required; Associate or Bachelor’s degree preferred.
- 2+ years of experience in compliance, insurance administration, construction administration, or related field preferred.
- Experience managing Certificates of Insurance (COIs) and insurance documentation preferred.
- Experience working with contractors, subcontractors, vendors, or customer insurance requirements preferred.
- Construction, utility, energy, or infrastructure industry experience preferred.
- Strong organizational skills with the ability to manage multiple priorities and deadlines.
- Excellent attention to detail and accuracy.
- Ability to interpret contracts, insurance requirements, policies, and procedures.
- Strong written and verbal communication skills.
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
Preferred Qualifications
- Experience working with insurance brokers and risk management teams.
- Knowledge of general liability, workers’ compensation, auto liability, and umbrella insurance requirements.
- Experience reviewing subcontractor insurance compliance.
- Experience supporting customer audits or compliance reviews.
- Familiarity with construction contracts and customer/vendor compliance requirements.
- Experience with document management or compliance tracking systems.
Skills & Competencies
- Strong attention to detail and documentation accuracy
- Organized and deadline-driven
- Ability to manage confidential information
- Strong communication and customer service skills
- Ability to work independently and collaborate across departments
- Problem-solving and process improvement mindset
- Commitment to safety, quality, and compliance
Work Location: In person
