Handled Home Care is a growing home care agency serving seniors and families throughout the Phoenix and Valley areas. We are seeking an organized, and professional Care Coordinator & Scheduler to support our daily operations.
This position starts part-time (15 hrs - 25 hrs/per week) during a 90-day introductory period with the opportunity to transition into a full-time role (40+ hrs).
✅ 100% Remote, but must reside in Arizona. Preferably, The Greater PHX area. Associates or Bachelors Degree Preferred. We're looking for someone who naturally connects with people, earns trust quickly, & solves problems.
Do you love talking to people, genuinely enjoy helping others, & stay calm during chaos? Every phone call could be a family experiencing one of the hardest moments of their lives.You'll often be the first person they speak with.
Responsibilities
- Answer incoming calls from clients, families, and prospective clients
- Conduct intake calls and follow up
- Coordinate caregiver schedules and coordinate shifts
- Communicate schedule updates with caregivers and clients
- Assist with caregiver onboarding
- Monitor emails, texts, and daily communications
- Maintain accurate records and documentation
Preferred
- Recruiting
- Home care, Senior care, Home health or Caregiver scheduling (not required)
- Healthcare admin
- Professional Customer service
- Phone sales savvy
- Recruiting and hiring
Requirements
- Friendly phone presence
- Strong communication and organizational skills
- Ability to work independently from home
- Dedicated computer workstation
- High-speed internet
- Quiet, distraction-free work environment
- Reliable transportation
- Associate's or Bachelors Degree Preferred
Compensation & Growth
- Work-from-home position (Remote)
- Flexible schedule
- Part-time during 90-day introductory period
- Full-time growth opportunity
- Quarterly performance bonus up to $2,500 on top of hourly pay
- Advancement opportunities within a growing company
Experience
- Previous experience in a medical office or healthcare setting is a plus but not required
- Strong computer skills including data entry, willingness to learn
- Excellent english communication skills
- Customer service experience demonstrating patience, empathy, and professionalism
- Familiarity with phone etiquette best practices in a healthcare environment
- Analysis skills to identify scheduling issues and implement effective solutions while still selling
Join us in creating a caring environment where every individual receives the respect and attention they deserve.
Handled Home Care LC is an equal opportunity employer and considers all applicants without regard to protected characteristics.
Handled Home Care ❤
Client Care Coordinator & Scheduler, Care Coordinator, Scheduler, Staffing Coordinator, Home Care, Senior Care, Client Intake, Recruiting, Healthcare Administration, Customer Service, Caregiver Sales, Caregiver support.
Pay: $17.50 - $23.00 per hour
Benefits:
Application Question(s):
- What is your highest (completed) level of Education?
Work Location: Remote
