KEY ACCOUNT MANAGER
Summary:
The Key Account Manager will have the opportunity to make impactful contributions within an insurance, financial services, and B2B/B2B2C partner environment. This role is responsible for delivering engaging training programs, strengthening sales and account management capability, and managing strategic partner relationships to drive retention, adoption, measurable outcomes, and incremental revenue growth from existing corporate partners. The position will involve direct interaction with all levels of team members internally and externally, with our US-based partners. The ultimate measure of their success will be incremental revenue growth generated from existing U.S. partners.
Responsibilities:
- Understand partner priorities and long-term industry trends and direct FIMC’s focus accordingly.
- Establish strong business relationships at mid- to senior management levels and regularly look to strengthen them.
- Be a proactive solutions-provider that advances shared interests and business goals.
- Assist in developing and facilitating training for frontline experts and leaders that help support desired behaviors; partner with cross-functional teams (instructional design, learning & development, etc.) to design and deploy.
Skills & Qualifications:
The individual will need to be proficient in building relationships and trust, training and development, leadership, project management, strategic planning, innovation, and negotiation.
Background Needed to Excel –
- Previous experience in a B2B (ideally B2B2C) environment with direct experience managing channel partners as sellers or distributors, such as selling product through business partners, affinity groups and member organizations.
- Financial services sector experience, ideally in banking, lending, insurance, warranties, or credit cards.
- 3+ years as a Key Account Manager or Strategic Account Manager successfully growing and retaining enterprise sized accounts in a B2B (ideally B2B2C) environment.
- Proficient working with CMS systems, Virtual Meeting software (Zoom, MS Teams, etc.), and MS Office products, AI proficiency.
- BS/BA required
- Leadership, influence, and strong analytical skills with an ability to convince others using data and market knowledge to achieve expected results, being fact based and persuasive – capable of engaging both internal and external resources to achieve results through others.
- Driven, self-directed and goal oriented
- Entrepreneurial mindset with a clear desire to make an impact
- Planning & negotiating skills
- Exceptional verbal and written communication skills, including high-stress environments
The Company:
FIMC develops, markets, and implements innovative membership-based benefit programs for financial institutions. Established in 1974, FIMC’s portfolio of private-label products, which provide home and auto membership programs, serving over 2 million members across the United States and Canada. The company’s memberships are currently sold through its channel partners, which include consumer finance companies, credit unions and insurance agencies. This distribution network includes 3,000 locations in the US and Canada. FIMC is a category leader with an exceptional product and long history of success with both clients and members.
Pay: $85,000.00 - $100,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: Remote
