Job Overview
We are seeking a proactive and detail-oriented Referral Coordinator to join our dynamic healthcare team. In this vital role, you will serve as the primary point of contact for managing patient referrals, ensuring seamless communication between providers, insurance companies, and patients. Your expertise will help facilitate timely access to specialized care, optimize insurance processes, and uphold the highest standards of confidentiality and compliance. This position offers an exciting opportunity to make a meaningful impact on patient outcomes while working in a fast-paced, collaborative environment.
Duties
- Coordinate and process patient referrals efficiently across various healthcare providers and specialists
- Verify insurance coverage, obtain prior authorization, and manage insurance verification processes to ensure smooth service delivery
- Maintain accurate medical records and documentation in electronic health records (EHR) systems in accordance with HIPAA and clinical confidentiality policies
- Communicate effectively with patients, providers, and insurance companies to resolve issues related to referrals, authorizations, and billing
- Utilize medical coding skills including CPT (Current Procedural Terminology), ICD-10, and ICD coding to support accurate billing and documentation
Skills
- Strong knowledge of HIPAA regulations and clinical confidentiality policies to safeguard patient information
- Proficiency in medical terminology, medical records management, and electronic health records (EHR) systems such as EMR/EHR platforms
- Experience with medical coding including CPT coding, ICD-9/ICD-10 coding, and ICD coding for accurate documentation and billing
- Familiarity with health insurance policies, managed care processes, insurance prior authorization procedures, and verification protocols
- Excellent customer service skills with the ability to communicate clearly and professionally across diverse audiences
- Proficiency in Microsoft Office Suite for documentation, reporting, and communication purposes
- Understanding of medical office workflows combined with strong organizational skills to manage multiple priorities efficiently
Join us in delivering exceptional healthcare coordination that enhances patient access while supporting our team’s commitment to excellence. This paid position offers an engaging environment where your skills directly contribute to improved health outcomes for our community.
Pay: $15.00 - $15.75 per hour
Work Location: In person
