Title: Universal Banker
Availability: Monday – Friday; 8:00 a.m. - 5:00 p.m.
FLSA: Non-Exempt
Location: This position is based at the Wyoming branch.
Department: Retail
Reports To: Branch Manager
Category: Full Time
Date: August 2026
$1,000 Sign-On Bonus Available! New hires who successfully complete their first 30 days of employment are eligible to receive a $1,000 sign-on bonus.
About First Resource Bank
First Resource Bank is built on three core values: providing unequalled service, having a team approach and making a positive impact in the communities we serve. By implementing these simple tenets, the organization has experienced growth and an expanding client base.
Primary Duties
- Provide exceptional client service that aligns with First Resource Bank’s Client Experience Service Standards policy
- Greet and welcome clients; direct them to the appropriate bank staff or department
- Oversee and maintain teller and lobby areas: keep them clean and supplied with drinks, snacks, bank brochures and other supplies
- Process teller transactions accurately and efficiently while complying with regulated bank policies, authority matrix and other procedures
- Balance cash drawer and vaults daily as assigned; abide by teller policy and branch cash limit requirements
- Answer client information requests (in person and on phone), including, but not limited to: product and service information, account balance inquiries, electronic banking troubleshooting, wire transfers, stop payments, address changes, debit card limit exceptions and telephone transfers
- Build client relationships by maintaining a thorough knowledge of bank products and services and providing appropriate recommendations to clients
- Open and maintain accounts, including, but not limited to: consumer and commercial checking and savings accounts, IRA’s, Heath Savings, Debit Cards and Cash Management products, and comply with established internal policies and procedures
- Assist the Branch Manager with all aspects of client service, operations and other administrative duties as assigned
- Process and distribute incoming mail; prepare outgoing mail for pickup
- Perform other clerical and administrative related duties as assigned
Minimum Requirements
- Excellent verbal communication skills
- Trustworthiness and the ability to act with integrity
- Thorough understanding of customer service
- High school diploma or equivalent
Please direct questions, and resumes to Kirsten Zuppan, HR Administrator, at [email protected].
First Resource Bank is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, national origin, veteran or disability status.
Job Type: Full-time
Pay: $19.00 - $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Work Location: In person
