Position Summary
Selling Supervisors play a key role in ensuring sales goals are consistently met, a customer experience is priority and service standards are executed according to company guidelines. In addition to being a highly productive sales driver, this person will act as an extension of the management team as a leader and role model to all sales associates when it comes to service standards and adherence to company policy
Sales Generation
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Meet personal and store sales goals
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Continue to develop personal sales techniques and assist in the development of associates’ sales techniques to maximize sales
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Utilize elevated levels of sales and service to maximize sales performance
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Demonstrate and in-depth knowledge of the merchandise
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Ensure all sales related polices and procedures are maintained
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Maintain a keen interest in the fashion industry and market trends
Operations
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Collaborate with Management in areas of risk management, loss prevention, cash control, and inventory management
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Assist in the training of sales staff in all areas of register usage and maintenance
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Assist in all areas of stock, shipping, receiving protocols and policies
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Merchandise/Visual
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Ensures the selling floor is neat, organized, stocked, and reflects the correct visual image at all times
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Assist in the implementation and maintenance of all merchandising / visual directives
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Identify product concerns in a timely manner
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Minimum 2 years specialty retail experience
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Ability to work varied hours, nights, days and weekends to support the business needs
Back of House
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Maintain store, employee area, stockroom and bathroom to Company standards
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Assist in the preparation and execution of stores physical inventories and actively participates in resolving inventory discrepancies
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Maintain standards of cleanliness and organization
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Actively contribute and support in non-selling activities and loss prevention initiatives
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Replenish stock and maintain high standards of merchandise and product presentation
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Maintain your designated ‘area of responsibility’
Additional responsibilities may be assigned at the discretion of leadership
