Good Oil Company is seeking a top-notch Lead Customer Service Representative for our Akron, IN location! The lead will oversee daily operations during designated shifts, supervise employees, and ensure that our customers receive outstanding service. To be successful as a Shift Leader, you should be able to manage a team of people and ensure that all duties are performed accurately. Ultimately, a top Shift Leader should be able to ensure smooth and efficient workflows.
Responsibilities:
- Monitoring team performance and ensuring duties are performed efficiently.
- Reporting any issues that arise during the shift to management.
- Handling customer issues and employee disputes.
- Providing great customer service
Requirements:
- High school diploma/GED.
- Previous experience as a Shift Leader or in a similar role in retail.
- Strong leadership and organizational skills.
- Confident problem-solver.
- Team player.
Good Oils offers weekly pay, flexible scheduling, and generous pay and incentive programs.
Apply today at: www.goodoilcompany.com/careers
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
