Medical receptionists are professionals who are responsible for coordinating the daily administration of doctors, staff, visitors and patients at a healthcare facility. They schedule appointments, answer patient inquiries, handle patient emergencies, and monitor stock and supplies at the healthcare facility.
- Greet and attend to patients in person and over the phone.
- Professionally assist doctors, staff, visitors and patients.
- Maintain business inventory such as checking supplies, scheduling equipment and maintenance repairs.
- Answer all phone calls in a professional and courteous manner.
- Perform all duties within HIPAA regulations.
- Maintain confidentiality of all doctor, staff and patient information.
- Schedule appointments between doctors and patients.
- Liaise between medical departments with discretion and professionalism
- Adhere to policy and procedures during all activates.
- Assist with admissions/treatment as per agreed protocols.
- Ensure that stock levels are adequate and orders are made timeously.
- Communicate medical results to patients under clinical supervision.
- Complete accurate documentation of patient visits.
A Certified Medical Assistant (CMA) is a multi-skilled healthcare professional who works under the direct supervision of physicians. They bridge the gap between patients and medical staff by performing a crucial blend of clinical, administrative, and laboratory duties to ensure clinics and doctor's offices run smoothly
Core Clinical Responsibilities
- Patient Intake: Interviewing patients to record medical histories and measuring vital signs (blood pressure, temperature, weight, and pulse).
- Exam Preparation: Preparing examination rooms, sterilizing medical instruments, and assisting doctors during physical exams and minor procedures.
- Direct Care: Administering medications, giving injections/immunizations, and changing bandages under the direction of a licensed provider.
Laboratory & Testing Duties
- Phlebotomy: Drawing blood, collecting urine, and preparing specimens for laboratory testing.
- Diagnostics: Performing basic CLIA-waived laboratory tests and preparing patients for procedures such as electrocardiograms (EKGs)
Work Remotely
Job Type: Full-time
Benefits:
- Flexible schedule
- Health insurance
- On-the-job training
- Opportunities for advancement
- Paid sick time
Education:
- High school or equivalent (Required)
Experience:
- office administration: 1 year (Preferred)
License/Certification:
- Certified Medical Assistant (Preferred)
Work Location: In person
