Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits
Job Description:
POSITION SUMMARY:
The incumbent in this position is responsible for maintaining a sanitary environment for food and beverage preparation and storage as well as provide clean service ware and utensils for the entire food and beverage operation.
ESSENTIAL FUNCTIONS:
(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)
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Creates an atmosphere that induces guests to make Hard Rock Casino Northern Indiana their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
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Hires, trains, motivates, evaluates, and manages food and beverage staff in order to ensure that team members receive adequate guidance and resources to accomplish established department objectives.
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Develops, implements, and monitors department standards, guidelines, and objectives, and maintains other administrative processes such as budget and staffing to ensure proper planning and efficient operation of department.
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Directs the maintenance of cleanliness of the back of the house areas, which include: main kitchen, storage areas, dumpster, loading dock, TDR, and washing areas. Manage general cleaning schedule so that the food service areas meet or exceed the health inspection requirements.
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Assists in the maintenance of the inventory and coordination of the distribution of all big four items: china, glassware, linens and silver which also includes visual inspection to ensure cleanliness and safe transportation.
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Controls equipment storage areas and the issuance of equipment for the Food & Beverage Department.
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Attend and participate in meetings, completing follow-up as assigned.
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Perform work regularly and predictably.
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Responsible for cleaning and sanitizing work and public spaces.
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Other duties as assigned.
NON-ESSENTIAL FUNCTIONS:
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Attend seminars when needed.
EDUCATION AND /OR EXPERIENCE REQUIREMENTS:
(Related education and experience may be interchangeable on a year for year basis)
This knowledge and these abilities are typically acquired through a completion of a High School Diploma or equivalent, and a minimum of three years’ experience as a Steward. Prior supervisory experience preferred.
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc):
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Must obtain and maintain all licenses / certifications per Federal, State, and Indiana Gaming Commission.
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Must successfully pass background check.
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Must successfully pass drug screening.
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Must be at least twenty-one (21) years of age.
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Must be able to work holidays and weekends, as well as flexible shifts.
KNOWLEDGE OF:
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Pertinent federal, state, and local laws, codes, and regulations.
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Dish machine operation and assembly.
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Prior janitorial cleaning experience.
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Familiar with handling of cleaning chemicals and compounds and preferred deep cleaning methods.
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Kitchen work and equipment usage; familiar with cleaning of all types of kitchen equipment.
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Understanding of labor budgets and financial statements.
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All operations of the Stewards’ Department.
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Demonstrated organizational skills, budgeting experience and full understanding of financials.
ABILITY TO:
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Communicate clearly and concisely, both orally and in writing.
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Be flexible to work varying shifts and time schedules as needed.
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Deliver programs which create a service level of excellence for internal and external guests.
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Tie training to the organization’s strategic goals.
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Ability to communicate effectively with all levels of employees and outside contacts.
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Review and comprehend all necessary documentation.
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Inspect and maintain all areas for which responsible.
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Stock and retrieve supplies as needed.
