Overview
Join our vibrant wellness team as a Spa Receptionist, where your energetic and welcoming attitude will set the tone for an exceptional guest experience. In this role, you will serve as the first point of contact for clients, managing appointments, answering inquiries, and ensuring smooth daily operations at the front desk. Your organizational skills and positive demeanor will help create a relaxing environment that keeps clients coming back. This paid position offers an exciting opportunity to be part of a dynamic spa environment dedicated to health, beauty, and well-being.
Duties
- Greet clients warmly and professionally upon arrival, providing excellent customer service from check-in to check-out
- Manage appointment scheduling using Vagaro tools and specialized booking software with precision and efficiency
- Answer multi-line phone systems promptly, using proper phone etiquette to address inquiries and direct calls appropriately
- Handle administrative tasks such as filing, data entry, proofreading documents, and maintaining accurate client records
- Assist with office management duties including organizing supplies, managing correspondence, and supporting daily operations
- Communicate effectively with clients in bilingual settings to accommodate diverse guest needs
- Support front desk activities by managing client communication, confirming appointments, and ensuring timely follow-up
Skills
- Bilingual proficiency to serve a diverse clientele effectively is a plus
- Strong office management skills with experience in clerical tasks and administrative support
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google suite and general computer literacy
- Excellent phone answering skills with knowledge of multi-line phone systems and phone etiquette
- Previous office experience with clerical duties such as filing, proofreading, and data entry
- Exceptional organizational skills with the ability to multitask efficiently in a fast-paced environment
- Effective client communication skills with a friendly and professional demeanor
- Demonstrated time management abilities to prioritize tasks and maintain workflow consistency
- Personal assistant or front desk experience preferred but not required; willingness to learn is valued
This is a paid position designed to foster your professional growth while contributing to a welcoming spa environment. We seek motivated individuals who thrive on delivering outstanding customer service and supporting our mission of promoting wellness and relaxation.
Pay: $23.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
- Retirement plan
Work Location: In person
