Human Resources Generalist
Supervisor:
Human Resources Manager
Position Code:
HRGEN
Status:
Full-Time
Hours
: M-F 8:30 am - 5:00 pm
Job Location:
Longmeadow Campus
Exempt (Yes/No):
Yes
JOB SUMMARY:
The Human Resources Generalist serves as a key member of the Human Resources team by supporting the University's HR operations across employee relations, benefits administration, leave management, compliance, HRIS administration, onboarding, offboarding, and employee engagement initiatives. This position provides exceptional customer service to employees while ensuring compliance with federal and state employment laws and University policies.
The ideal candidate is collaborative, customer-focused, highly organized, and able to manage multiple priorities in a fast-paced environment while maintaining confidentiality and exercising sound judgment.
ESSENTIAL JOB FUNCTIONS
:
Employee Relations & HR Operations (30%)
-
Serve as a first point of contact for employee HR questions and provide guidance regarding HR policies and procedures.
-
Assist managers with employee relations matters, policy interpretation, and performance management.
-
Support onboarding activities, including new hire orientation.
-
Coordinate offboarding activities and separation processes.
-
Coordinate ADA reasonable accommodation requests and support interactive process documentation.
-
Assist with workplace investigations and maintain appropriate documentation.
-
Prepare employment-related correspondence and maintain personnel files.
-
Administer HRIS processes, including employee changes, workflow management, and system audits.
-
Support HR communications and employee engagement initiatives.
Benefits & Leave Administration (30%)
-
Administer employee benefit programs, including medical, dental, vision, life insurance, disability, retirement, HSA, FSA, HRA, COBRA, Educational Assistance Program, voluntary benefits, and paid time off programs.
-
Coordinate new hire enrollments, qualifying life events, and benefit terminations.
-
Administer FMLA, PFML, ADA, Workers' Compensation, and other leave programs.
-
Serve as the primary liaison with insurance carriers, brokers, retirement vendors, and third-party administrators.
-
Coordinate annual Open Enrollment activities.
-
Conduct benefits orientations for new employees.
-
Support employee wellness initiatives and educational programs.
-
Ensure timely communication of benefit changes to Payroll and vendors.
Compliance & Reporting (25%)
-
Ensure compliance with COBRA, HIPAA, ERISA, ACA, OSHA, federal and state leave laws, and other applicable employment regulations.
-
Prepare and maintain documentation for ACA reporting, Forms 1094-C and 1095-C, PCORI, HIRD, OSHA reporting, and state leave renewals.
-
Coordinate annual compliance notices, Summary Annual Reports, and retirement plan communications.
-
Compile data and respond to requests for financial statement audits, retirement plan audits, Workers' Compensation audits, and other regulatory reviews.
-
Track retirement eligibility requirements and maintain benefit records.
-
Review monthly benefit invoices and reconcile enrollment with payroll and vendors.
-
Prepare HR and benefits metrics and reports regularly.
HR Projects & Process Improvement (10%)
-
Participate in HR technology initiatives and process improvement projects.
-
Research employment law updates and HR best practices.
-
Assist with the development and implementation of HR policies and procedures.
-
Support special projects as assigned.
Administrative Responsibilities (5%)
-
Prepare departmental correspondence and reports.
-
Answer departmental phones and assist employees and visitors.
-
Attend meetings, training sessions, and professional development activities.
-
Complete other duties as assigned.
OTHER RESPONSIBILITIES
-
Participate in University committees, meetings, and conferences as assigned.
-
Support departmental and institutional initiatives.
-
Operate University or personal vehicles in accordance with University policies when required for business purposes.
-
Report any change in driver's license status in accordance with University policy.
-
Perform other duties as assigned to support the mission of Bay Path University.
