About the Position
We are seeking an experienced and highly organized Landscaping Office Administrator to join our growing team. The ideal candidate will have previous administrative experience within the landscaping, lawn care, or related service industry and possess outstanding customer service skills. This position may be performed remotely; however, applicants must live in Fairfax County, Virginia and be available to support local business operations.
Key Responsibilities
- Provide exceptional customer service to clients via phone, email, and text communications.
- Answer incoming phone calls and respond promptly to client inquiries.
- Schedule appointments for landscaping estimates and consultation visits.
- Coordinate and schedule landscaping services with clients and field crews.
- Maintain accurate customer records and service schedules.
- Communicate daily with clients, employees, and management to ensure efficient operations.
- Manage and organize incoming and outgoing emails.
- Assist with invoicing, tracking customer requests, and administrative tasks.
- Create and distribute marketing emails to current and prospective clients.
- Support company growth initiatives through professional client communication and follow-up.
Qualifications
Required:
- Previous office administration experience in the landscaping, lawn care, construction, or related service industry.
- Exceptional customer service skills.
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Proficiency with Microsoft Office, Outlook, and general office software.
- Ability to work independently while managing multiple priorities.
- Must reside in Fairfax County, VA, or the immediate surrounding area.
Preferred:
- Bilingual English/Spanish.
- Experience scheduling field service crews or appointments.
- Familiarity with CRM, scheduling, and landscape management software.
What We're Looking For
The successful candidate will be professional, dependable, detail-oriented, and comfortable handling client interactions with a positive and friendly attitude. This role is ideal for someone who enjoys helping customers, coordinating schedules, and contributing to the success of a fast-paced landscaping business.
To Apply: Please submit your resume along with a brief cover letter outlining your landscaping industry experience and customer service background. We look forward to hearing from you!
Pay: $20.00 - $22.00 per hour
Benefits:
Work Location: Remote
