Riddle’s Group Inc. is seeking an Accounts Receivable & Credit Specialist to support multiple divisions in the management of accounts receivable, retail loan collections, credit underwriting, and credit risk decisions. This position plays a key role in maintaining portfolio quality while delivering exceptional customer service.
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Use tools and teamwork to keep customer account data accurate and up to date.
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Deliver friendly, helpful support to both customers and coworkers.
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Connect with customers to resolve past-due balances on both accounts receivable and retail financing accounts.
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Review customer credit applications and assist with credit approval decisions within established company guidelines.
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Evaluate creditworthiness by analyzing credit reports, payment history, income information, and other relevant data.
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Recommend appropriate credit limits and account actions based on risk assessment and company policies.
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Help create win-win solutions that benefit both the customer and the company.
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Negotiate payment arrangements and assist customers in resolving financial hardships when appropriate.
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Post daily payments and reconcile accounts.
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Balance multiple tasks and deadlines.
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Other duties as assigned.
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A positive attitude and a desire to grow in accounting, credit, and collections.
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Comfortable using Microsoft Office (especially Excel).
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Quick to pick up new systems and multitask projects.
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Great communication skills — written and verbal.
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Strong analytical and decision-making skills.
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Ability to evaluate financial information and make sound credit recommendations.
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A genuine love for solving problems and helping people.
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Strong organization and multitasking skills.
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High school diploma or equivalent required.
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Experience in customer service, collections, lending, banking, finance, or accounts receivable preferred.
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Experience with credit underwriting, retail financing, or collections is a plus, but we are willing to train the right candidate.
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Full-time position
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Standard business hours Monday through Friday
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Occasional evening and weekend hours may be required to support customers, collections activities, training, or business needs.
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401(k)
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401 (k) matching
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Attractive pay
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Company paid training
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Dental insurance
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Health Insurance, multiple plan options to suit your lifestyle
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Health savings account
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Health savings account company contribution
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Flex Spending Account
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Flex Spending Account company contribution
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529 College Savings Accounts with company contribution
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Life insurance
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Paid time off
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Parental leave
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Referral Program
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Short- and long-term disability plans
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Store discounts
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Tuition Reimbursement for approved curriculum
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Vision Insurance
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Voluntary accident and critical illness insurance
Riddle’s Group Inc. is an equal opportunity employer. Only candidates selected for further consideration will be contacted.
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