About Hiscock Legal Aid: Hiscock Legal Aid (HLA), founded in 1949, is a non-profit agency located in Syracuse, New York. Committed to promoting equal justice under the law, HLA is a primary provider of legal services for low-income individuals in Central New York. Learn more about our mission at www.hlalaw.org.
About the Position: Hiscock Legal Aid (HLA) seeks a professional, dependable, and personable Office Assistant/Receptionist to work in the office Monday through Friday to provide general office support and serve as the first point of contact for clients, visitors, and callers. The Office Assistant/Receptionist plays a critical role in ensuring that the office functions smoothly and that all individuals contacting HLA are treated with professionalism, dignity, and respect. Responsibilities include answering and directing incoming phone calls, greeting and assisting clients and visitors, collecting and scanning documents or mail, assisting with incoming and outgoing mail, maintaining general office organization, filing, delivering or picking up paperwork, and providing general administrative support to attorneys and staff. The ideal candidate will be organized, detail-oriented, and comfortable interacting with individuals from diverse backgrounds, including those experiencing challenging circumstances. Looking for someone who is interested in committing to this position for years.
Qualifications: High school diploma or equivalent required; associate’s degree or prior administrative or customer service experience strongly preferred. Strong interpersonal and communication skills. Excellent organizational skills and attention to detail. Ability to maintain confidentiality and handle sensitive information. Professional demeanor and customer-service mindset. Willingness to help with a variety of tasks. Commitment to helping people in need. Ability to work both independently and collaboratively as part of a team. Diverse economic, social, and/or cultural experiences valued. Sense of humor strongly appreciated.
Hourly Wage: Fixed starting rate of $21.30 per hour.
Benefits: Excellent fringe benefits include generous paid vacation, sick, personal, and hourly leave totaling more than 30 days per year; minimum of 14 paid holidays per year; health, dental, life, and vision insurance; 401(k) retirement plan with employer match; reduced membership to the YMCA of CNY; $100 monthly parking/transportation stipend; and eligibility for Public Service Loan Forgiveness.
Work-Life Balance: Enjoy standard office hours of 8:30 am to 4:30 pm Monday through Friday.
Hiscock Legal Aid is an equal opportunity employer, committed to inclusive hiring and dedicated to diversity in our work and staff. We strongly encourage candidates of all identities, experiences, and communities to apply.
Pay: $21.30 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
