Job Summary
We are seeking an energetic and organized Front Desk Staff member to be the welcoming face of our high-end plastic surgery practice. In this role, you will manage front office operations, serve as the first point of contact for patients and callers, organize the daily schedule and ensure smooth flow. Excellent communication skills are a must, in order to create a positive experience for our patients. This paid position offers a dynamic environment where your organizational skills and customer service expertise will shine. This is a growing practice with opportunity for advancement.
Responsibilities
- Greet visitors warmly and professionally, ensuring they feel welcomed and attended to promptly
- Manage multi-line phone systems efficiently, directing calls to appropriate departments or personnel with courtesy and clarity
- Handle all clerical tasks including data entry, filing, proofreading, and maintaining accurate records
- Support office management activities such as calendar management, appointment scheduling, and personal assistant duties
- Utilize computer skills including Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, and QuickBooks for daily operations
- Maintain organization of office supplies, documents, and files to ensure easy access and security
- Provide exceptional customer support by addressing inquiries promptly and professionally
Experience
- Prior office experience or administrative support roles demonstrating strong organizational skills and multitasking ability
- Proficiency in computer literacy including typing speed, data entry, and familiarity with office software such as Microsoft Office and Google Workspace
- Experience with multi-line phone systems and phone etiquette in a professional setting
- Bilingual abilities are highly desirable to effectively communicate with diverse clients and visitors
- Experience in a medical practice (preferably plastic surgery or dermatology) is desirable
- Demonstrated customer service skills with a focus on positive interactions and problem resolution
- Strong time management skills enabling efficient handling of multiple responsibilities simultaneously
Join us in delivering exceptional front desk service that sets the tone for a welcoming and high end aesthetic surgery practice! This role is perfect for motivated individuals eager to apply their office management talents while supporting our organization’s daily success.
Pay: $22.00 - $25.00 per hour
Benefits:
- Flexible schedule
- Paid time off
Education:
- High school or equivalent (Required)
Experience:
- Plastic surgery or dermatology: 1 year (Preferred)
Language:
- English, Spanish (Required)
Work Location: Hybrid remote in Bay Harbor Islands, FL 33154
