About Us
We are a rapidly growing, client‑focused personal‑injury law firm dedicated to delivering compassionate representation and excellent results. Our team combines experienced attorneys, skilled paralegals, and modern operations to manage high‑volume caseloads while prioritizing client communication and ethical trust accounting. As we scale, we’re investing in technology and process improvements to increase efficiency, streamline case workflows, and enhance team collaboration, including a firmwide rollout of Filevine to enhance client support.
Key Responsibilities
- Lead Filevine implementation and data migration from legacy systems (mapping, import, validation, clean‑up).
- Build and configure projects, workflows, templates, custom fields, task logic, and user permissions.
- Design and execute rollout plans, pilot testing, and go‑live support.
- Develop and deliver training, documentation, and change‑management materials for attorneys and staff.
- Troubleshoot issues during and after launch; coordinate with Filevine support and vendors.
- Manage integrations (email, calendaring, document storage) and automated processes.
- Create reports and dashboards to monitor adoption, caseloads, and KPIs; recommend process improvements.
- Provide Tier‑1 helpdesk support for firm technology issues as needed, escalating complex or sensitive matters to IT/Operations lead or external vendors.
Qualifications
- 2+ years Filevine or similair administration experience, including leading at least one implementation/migration project.
- Demonstrated experience with data mapping, imports/exports, validation, and post‑migration reconciliation.
- Strong understanding of legal workflows (personal injury preferred).
- Proven trainer/communicator with change‑management skills.
- Technical aptitude for integrations and troubleshooting; familiarity with Needles or other CMS is a plus.
- Detail‑oriented, organized, and able to manage project timelines and stakeholder expectations.
What We Offer
Opportunity to lead a critical implementation and shape firm operations.
Competitive salary and professional development support.
Collaborative team environment.
Pay: From $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- CMS : 2 years (Preferred)
Ability to Commute:
- Houston, TX 77034 (Preferred)
Work Location: In person
