Overview
We are seeking a dynamic and strategic Admissions Director to lead our enrollment efforts and oversee the entire admissions process within our healthcare organization. This pivotal role involves managing a team, developing outreach initiatives, and ensuring a seamless experience for prospective patients and clients. The ideal candidate will possess strong leadership skills, extensive medical office management experience, and a comprehensive understanding of healthcare systems, including electronic health records (EHR) systems, medical terminology, and compliance standards such as HIPAA. Join us to drive growth, enhance patient access, and uphold the highest standards of service excellence in a fast-paced healthcare environment.
Responsibilities
- Develop and implement effective admission strategies to attract new patients and clients across various healthcare services.
- Supervise and train admissions staff, ensuring high-quality customer service and adherence to organizational policies.
- Oversee the management of medical records, patient data entry, and documentation within EMR/EHR systems such as Epic, eClinicalWorks, Dentrix, or Eaglesoft.
- Collaborate with clinical teams to coordinate patient intake processes, including acute care, hospital admissions, dental clinics, or veterinary services as applicable.
- Monitor financial aspects related to admissions, including budgeting, billing procedures, managed care contracts, and revenue cycle management.
- Ensure compliance with HIPAA regulations and JCAHO accreditation standards while safeguarding patient confidentiality.
- Manage human resources functions related to recruitment, performance evaluations, and staff development within the admissions department.
- Facilitate communication between departments to streamline clinic operations and improve patient flow.
- Utilize data analytics for reporting on admission trends, capacity planning, and process improvements.
- Maintain up-to-date knowledge of healthcare management practices, medical administrative support procedures, and relevant regulatory requirements.
Skills
- Proven experience in medical office management with a strong background in healthcare administration or practice management.
- Extensive supervisory experience leading teams within medical or dental office settings.
- Proficiency with EMR/EHR systems such as Epic, eClinicalWorks, Dentrix, Eaglesoft or similar platforms.
- Solid understanding of medical terminology, medical records management, HIPAA compliance, and healthcare regulations including JCAHO standards.
- Expertise in fiscal management including budgeting, financial management, billing processes, and utilization management.
- Familiarity with hospital or acute care environments as well as dental clinic operations; veterinary or managed care experience is a plus.
- Strong organizational skills with the ability to handle multiple priorities efficiently in a fast-paced setting.
- Excellent communication skills for interacting with patients, staff members, external providers and regulatory agencies.
- Knowledge of human resources practices related to staff recruitment, training and performance evaluation within healthcare settings.
Join us as an Admissions Director if you’re passionate about shaping patient access pathways while leading a dedicated team in delivering exceptional healthcare experiences!
Pay: From $65,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Work Location: In person
