Bilingual Site Manager (English/Spanish)
We are seeking an experienced Site Manager to oversee our maintenance and cleaning operations. The ideal candidate will manage staff, ensure high-quality service, and maintain strict safety standards. Professional fluency in both English and Spanish is required to effectively train staff, coordinate schedules, and communicate with clients and team members.
Summary
Hands-on leadership role responsible for territory performance, customer retention, and profitable growth through efficient operations and high-quality cleaning services aligned with company standards.
Key Responsibilities
Team & Safety Management
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Recruit, train, and manage on-site supervisors and service staff
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Set performance expectations, provide coaching, and address performance issues
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Coordinate with HR on employee relations and union matters as needed
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Manage scheduling, PTO, payroll input, and ensure safety compliance
Operations & Financial Performance
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Oversee daily operations across assigned accounts, seven days per week
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Manage daily payroll and ensure accurate timekeeping
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Conduct weekly site inspections and address service or compliance gaps
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Monitor, track, and manage KPIs to meet operational and contractual targets
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Manage account profitability, productivity, and cost controls
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Control inventory levels and complete supply ordering
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Lead new contract start-ups and service implementations
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Perform employee training to maintain service quality, safety, and performance
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Identify and implement operational and financial improvement opportunities
Customer Relations
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Serve as primary client contact for assigned accounts
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Conduct regular site visits, address service issues, and implement action plans
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Support contract renewals, bids, and growth opportunities
Administration & Reporting
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Support budgeting, reporting, onboarding, and workforce changes
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Act as liaison between clients, field teams, and corporate functions
Qualifications
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2–3 years of management experience
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Bilingual (English/Spanish) required
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Proficient in Microsoft Word and Excel
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High school diploma required; some college preferred
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Valid driver’s license and ability to lift up to 20 pounds
