The Administrative Office of the Courts is recruiting for a full-time, perm, AOC Statewide Program Manager Senior #10107775-21800. GENERAL STATEMENT: The Jury and Witness Program Manager Senior is responsible for the statewide leadership, administration, development, and oversight of jury management and witness assistance programs for the Administrative Office of the Courts (AOC). This position provides strategic direction, policy development, program planning, training, and technical assistance to courts throughout New Mexico to ensure efficient jury operations, improve juror and witness experiences, and promote compliance with state laws, court rules, and best practices. The Senior Program Manager supervises professional staff, fostering a culture of accountability, collaboration, and continuous improvement through coaching, mentoring, performance management, and staff development opportunities. The position manages complex projects, oversees contracts and budgets, evaluates program effectiveness, and works closely with judicial leadership, court personnel, and community partners to implement innovative initiatives that strengthen jury and witness services, enhance public trust, and support the fair and efficient administration of justice.
EXAMPLES OF JOB DUTIES
The AOC Statewide Program Manager Senior is responsible for directly supervising Statewide Program Manager(s), Program Managers, Project Managers, Program/Project Coordinators, and/or other staff.
Organizes, directs, manages, and controls the statewide functions and processes of diverse statewide programs.
Develops, approves, and implements operating policies and procedures as well as short and long-term goals for statewide programs for the divisions or units.
Develops statewide program standards and performance measures.
Coordinates database implementation and training.
Communicates statewide program design and goals to courts, staff, participants/clients, and community.
Develops workshops and other training materials.
Represents the Court on internal, governmental, and community committees and task forces.
Prepares and delivers presentations to governmental agencies, the public, civic groups, and educational institutions.
Develops and prepares statewide program budgets and budget expenditures.
Administers division or unit budget funding requests and funneled grants to ensure compliance with statewide program standards.
Ensures consistency statewide and finding-free audits.
Ensures performance measures are met.
Ensures compliance with statutory deadlines and budgetary limitations.
Identifies and acquires additional funding sources to maintain adequate resources for statewide program operations.
Prepares specifications, drafts Requests for Proposals, Invitations to Bid, and contracts and conducts bid conferences in compliance with state procurement code.
Monitors budget allocations and expenditures.
Provides qualitative data and fiscal projections to upper management, special committees, boards, and the legislature.
Tracks projected and expended project funds.
Analyzes and projects staffing requirements and operational needs for the program(s).
Directs, coordinates, and oversees contracts and professional services.
Oversees statewide program managers to ensure monthly invoices are submitted accurately and timely for approval following generally accepted business practices.
Researches and develops performance measures.
Drafts and prepares complex reports based upon overall data, and prepares information for statistical audits; may draft and publish annual reports.
Monitors and/or manages program database (data development, collection, entry, and generation of reports).
Researches, develops, coordinates, tracks and assists with statewide legislative initiatives.
Attends legislative hearings and may lead the legislative process/sessions strategy.
Other duties as assigned.
COMPETENCIES/QUALIFICATIONS
The successful applicant should demonstrate knowledge of New Mexico state courts, including court procedures and rules, court organization and administration, services, functions and jurisdictions; public policy analysis and evaluation; techniques in managing multiple and diverse statewide program(s); conference and program planning; budget management including: performance based budgeting, project/program budget preparation, tracking projected and expended project/program funds; grant procedures and grant writing; state and federal grant compliance rules and regulations; state procurement rules; legislative processes; New Mexico Criminal Justice Information System; basic contract law; community resources; media relations; research and evaluation techniques; methods of data collection; and supervisory techniques.
WORK ENVIRONMENT AND PHYSICAL DEMANDS
The following functions are representative, but not all-inclusive of the work environment and physical demands an employee may expect to encounter in performing tasks assigned to this job. Work is performed in an office or court setting. A valid driver's license and travel may be required. The assigned work schedule may include nights, weekends, holidays, and overtime. The employee must regularly interact positively with co-workers, clients, the public, judges, and justices.
This job description is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions performed
BENEFITS
Medical/Dental/Vision/Rx, Short, and Long Term Disability Insurance Programs, employee assistance program (EAP) [http://www.mybenefitsnm.com/]
State paid life insurance, supplemental and dependent life insurance
Optional flexible spending accounts for medical, day-care, and travel expenses
Paid vacation and sick leave up to eight (8) weeks
Eleven (11) paid holidays
Up to 12 weeks of paid parental leave
Deferred Compensation 457(b) plan
Lifetime Defined Benefits Retirement Plan [http://www.nmpera.org/]
Flexible work schedules and alternative work locations*
Free health care, Rx, and lab work at the facility (Stay Well Health Center) in Santa Fe, NM
Bilingual compensation*
Training and career development opportunities
Higher education opportunities, educational leave, and tuition reimbursement
May qualify for the Public Service Loan Forgiveness Program (PSLF)
May receive overtime holiday or shift differential pay*
May receive physical fitness leave*
What are your benefits worth?
*These benefits vary by job classification or need*
