Productiv is a high-performance third-party logistics (3PL) company specializing in kitting, assembly, and omnichannel fulfillment for some of the biggest consumer brands in the country. Nine of every ten of our clients are billion-dollar brands. We move 30 million+ kits a year. We run 14 operations nationwide, with our Dallas–Fort Worth campus serving as one of our flagship hubs — and we're growing fast. Learn more at www.getproductiv.com.
We are seeking a Shipping Compliance Supervisor at our Grapevine DFW location to lead outbound accuracy and ensure every shipment meets strict customer and retailer requirements before leaving the facility. This role offers hands-on leadership in a fast-paced environment, direct impact on preventing costly chargebacks, and the opportunity to build strong, compliant shipping processes within a growing operation.
Internal Job title: Shipping Supervisor Retail Compliance
-
Ensure all outbound shipments meet customer and retailer compliance requirements before leaving the facility.
-
Verify that carton labels, pallet labels, shipping labels, and pallet tags are accurate, legible, scannable, and applied in the required format.
-
Confirm label placement meets customer and retailer requirements, including correct carton side, pallet side, height, orientation, and visibility.
-
Verify pallet configuration requirements, including pallet height, pallet type, stacking pattern, overhang, stretch wrap quality, and load stability.
-
Ensure pallet tags, placards, and other required shipment identifiers are placed according to customer or retailer routing guide requirements.
-
Review customer-specific routing guides, vendor compliance manuals, and shipping instructions to ensure shipments are prepared correctly.
-
Confirm required documents, including BOLs, packing lists, shipping labels, ASN-related paperwork, and customer-specific forms, are complete and accurate.
-
Support the prevention of retail chargebacks by identifying and correcting labeling, palletization, routing, documentation, and loading issues before shipment.
-
Conduct pre-shipment compliance checks and escalate any non-compliance risks to the Shipping Manager, Quality, or Operations leadership.
-
Train shipping team members on customer-specific labeling, palletizing, loading, documentation, and retail compliance requirements.
-
Maintain awareness of customer and retailer requirement changes and help update shipping procedures or work instructions as needed.
Additional KPIs: -
Retail compliance accuracy
-
Labeling and pallet tag accuracy
-
Chargeback prevention / compliance error rate
-
Pallet configuration accuracy
-
Documentation and routing guide compliance
Qualifications
-
Knowledge of retail compliance requirements, customer routing guides, labeling standards, palletization rules, and shipment documentation preferred.
-
Ability to read and follow customer-specific shipping instructions, vendor manuals, and routing guide requirements.
-
Strong attention to detail in verifying labels, pallet tags, pallet height, pallet condition, documentation, and load quality.
Schedule:
Pay/Benefits
-
Competitive salary: $23-27 per hour, based on experience
-
Health, dental, and vision insurance
-
401(k) with company match
-
Paid time off (PTO) and holidays
-
Real career growth — we promote from within and we mean it
-
Direct access to decision-makers — no corporate ladder to climb just to get an answer
-
A team that solves problems together at a company that's actually growing
