Job Overview
We are seeking a proactive and detail-oriented Dental Insurance Coordinator to join our dynamic dental practice team. In this vital role, you will serve as the primary point of contact for insurance-related processes, ensuring smooth communication between patients, insurance providers, and our office staff. Your expertise will facilitate accurate claim submissions, efficient billing procedures, and effective resolution of insurance inquiries. This position offers an exciting opportunity to contribute to a positive patient experience while maintaining compliance with industry standards and regulations. If you thrive in a fast-paced environment and possess a passion for dental, this role is perfect for you!
Responsibilities
- Verifying patients’ dental insurance coverage and benefits
- Coordinating and processing dental insurance claims
- Communicating with insurance companies to resolve any coverage or claim issues
- Providing patients with a detailed breakdown of dental procedures and out-of-pocket costs
- Updating patient records with current insurance information
- Collecting and processing patient co-pays and deductibles
- Working closely with dental office staff to ensure all procedures are billed correctly
- Following up on unpaid insurance claims and denials
- Keep a low insurance aging report
- Send statements to patients
- Stay updated on evolving insurance policies, coding guidelines, and industry best practices to optimize reimbursement processes
Experience
- Proven experience in Dental billing, coding, or insurance coordination within a dental setting
- Familiarity with dental terminology, medical records management, and billing procedures
- Strong knowledge of EMR/EHR systems used in dental practices
- Experience with ICD coding (ICD-9/ICD-10), CPT coding, DRG classification, and dental-specific coding standards
- Ability to navigate insurance portals efficiently and interpret complex policy language
- Excellent communication skills to liaise effectively with insurance providers, patients, and team members
- Prior work experience in a fast-paced dental office environment is highly desirable
Join us in delivering exceptional care by ensuring seamless insurance processes! Your expertise will help patients receive the benefits they deserve while supporting our practice’s operational excellence.
Pay: $23.00 - $27.00 per hour
Benefits:
- Employee discount
- Health insurance
- Life insurance
Experience:
- DENTAL INSURANCE COORDINATOR: 5 years (Required)
Work Location: In person