JOB SUMMARY:
Provides support to clients and performs the intake for daily meal program and related services such as maintaining the client database, ensuring up-to-date compliance of various requirements, participating and sometimes leading program outreach, and spearheading the volunteer program. Works collaboratively to serve our mission and is a key ambassador of MOWS.
DUTIES & RESPONSIBILITIES:
- Prepare meal delivery schedule.
- Perform new client in-take for meal delivery in CRM.
- Manage and respond to client inquiries in a timely manner.
- Verify all In-take forms are signed by the client and archived digitally in CRM.
- Ensure compliance with partner programs.
- Track delinquency rate and take a proactive approach to reducing outstanding accounts including contacting delinquent account owners for payment
- Create monthly report of meal counts, clients, demographics, etc.
QUALIFICATIONS:
- Experience coordinating programs.
- Strong partner and team player.
- Experience providing direction and guidance to those not under direct supervision.
SCHEDULE: 12:00 - 4:00pm Monday - Friday
PHYSICAL DEMANDS/WORK ENVIRONMENT:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation shall be made to enable individuals with disabilities to perform the essential functions, in accordance with applicable law. In addition to the usual office environment with frequent sitting, walking, and standing, incumbent must be able to lift and carry objects up to 30 pounds. Frequent use of eye, hand, and finger coordination enabling the use of office machinery. Oral and auditory capacity enabling interpersonal communication as well as communication through automated devices such as the telephone.
Pay: $22.00 - $26.00 per hour
Benefits:
Application Question(s):
- Do you currently live in the Sarasota, Florida area?
Experience:
- Non Profit: 4 years (Required)
Work Location: In person
