The House of Hope Residential Reintegration Program at the Recovery Center of Niagara is seeking a compassionate Residential Monitor. The Residential Monitor will provide compassionate, non-clinical care and treatment that follows OASAS 820 rules. Our goal is to help residents successfully return to daily life.
De-escalate: Maintain a secure, peaceful environment by using calm communication and following all emergency rules.
Monitoring: Ensure patients adhere to the program schedule and observe for inconsistent behavior.
Electronic Medical Record (EMR): Rounds, documentation, and maintenance of accurate records.
Team Collaboration & Compliance: Work cooperatively with staff, report rule infractions to the Director, and complete shift notes and paperwork accurately and on time.
Client Support: Guide residents through daily routines, build essential life skills, and support individual wellness plans during day and evening shifts
Shift
Tuesday to Saturday or Sunday to Thursday Two days working 3:00 pm to 11:00 pm and to Three days working 12:00 pm to 8:00 pm
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Minimum Qualifications:
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High school diploma or equivalent
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One (1) year of related work experience
Skills:
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Detail oriented
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Great interpersonal skills
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Strong communication skills
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Be kind - we’re here to help people and provide the best possible patient care
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Be empathetic - understand that our patients are here to get better
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Be emotionally intelligent - understand that patients can often be emotional over seemingly insignificant issues, and it's not personal!
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Must be able/willing to de-escalate hostile situations
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Willingness to learn
Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
