Purpose:
The Marketing Assistant serves on the Marketing Team as a forward-thinking partner who demonstrates ownership over a defined external-facing strategy aimed at growing sales and building the brand in the community, and a defined internal-facing strategy aimed at employee retention and satisfaction. He/she embodies Chick-fil-A's values and serves as an ambassador to the community.
Requirements:
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Ability to work at least 30 hrs/wk (at least one opening and one closing per week and Saturday availability)
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Chick-fil-A experience is desired but not required
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Ability to be trained in both Front of House & Back of House
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Knows our Vision, Mission, and Core Values
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ServSafe Manager certified
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Leadership approval
Skills:
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Demonstrates creativity, sales, and marketing understanding, and is a self-starter
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Strategic thinker in planning and implementing marketing initiatives and promotions.
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Demonstrates a growth and win mindset - results-oriented, quick study.
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Relationship builder & coaches others to perform as part of a team.
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Outgoing, friendly, works well with the public, networks, and is involved in the community.
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Servant Leader, team-oriented with a passion for people and world-class service.
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Well-organized with excellent verbal, written, and electronic communication skills.
Job Responsibilities:
Assist in developing the annual marketing plan to build/drive external sales through various channels (Catering, Chick-fil-A Team Led Delivery, Family Nights, etc.) and boost employee satisfaction:
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Assist in developing a plan to ensure Emotional Connections Marketing (ECM) daily and REMARKable experiences are taking place
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Create and execute in-store and outside marketing activities
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Ensure the Chick-fil-A Cow is leveraged as needed (Cow mascot, plush cow)
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Involve the team in community-wide events
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Enhance the program for weekly team member recognition based on performance
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Assist our program for monthly team member recognition associated with special events
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Work alongside the team for market-level initiatives and leverage individual, as well as store-focused activities
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Assist with the execution of events
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Manage the store website and social media presence on all applicable platforms
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Effectively respond to and manage CARES through Spotlight promptly
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Daily review of CARES to promptly respond to guest complaints
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Conduct weekly CARES analysis to identify trends and utilize the data to drive initiatives for restaurant growth and opportunities for improvement and/or praise.
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Build and manage relationships with Chick-fil-A guests
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Attend community meetings as a restaurant representative to build and maintain relationships with business partners (schools, businesses, hospitals, etc.)
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Train and develop team/guests on the \@CFA One App\
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Ensure promotions are properly advertised (signage, social media, etc.)
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Manage physical store ambiance and presentation.
Benefits:
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Great TEAM culture and positive work environment where everyone is treated with honor, dignity, and respect!
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CLOSED on Sunday! Spend time with family, rest, or worship if you choose.
- Eligible Team Members can apply to receive a Remarkable Futures Scholarship from Chick-fil-A, Inc. – up to $25,000!
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Team Members can make an impact beyond the restaurant as we serve our local communities.
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FREE employee meal!
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Opportunities to build a career in a dynamic business, become a leader, or maybe even an Owner/Operator one day.
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Eligible team members can earn paid time off.
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Attractive options for various other benefits, which the Operator contributes to for greater affordability, including health insurance, 401K, and profit sharing.
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Competitive pay, with the opportunity for increases based on performance
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And so much more!
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Pay:
Job Type: fulltime, parttime
Schedule:
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8 hour shift
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Weekend availability
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Day shift
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Night shift
Education: No education required
Work location: On-site
