Overview
We are 1st Choice Appliance Repair and we are seeking a dynamic and organized Receptionist to join our team, serving as the welcoming face of our organization. In this vital role, you will manage front desk operations, handle multi-line phone systems, and provide exceptional customer service to visitors and clients. Your proactive approach and strong organizational skills will ensure smooth office management and efficient communication across departments. This paid position offers an exciting opportunity to develop your administrative expertise in a fast-paced environment, supporting both daily operations and long-term success.
Responsibilities
- Greet visitors and clients warmly, ensuring a positive first impression for everyone calling the business
- Manage multi-line phone systems, directing calls accurately and professionally using proper phone etiquette
- Handle incoming inquiries via phone, email, or in person, providing prompt and courteous customer support
- Schedule appointments, manage calendars, and gather customer information
- Input customer data into our system and use the system to schedule appointments for techs
Requirements
- Ability to use our custom software program to schedule calls.
- Computer literacy with data entry, typing speed, and familiarity with productivity software
- Strong organizational skills with the ability to multitask efficiently in a busy environment
- Exceptional customer service skills with professional phone communication and phone etiquette
- Ability to field calls and answer phones in a timely manner and schedule clients for techs
Pay: From $20.00 per hour
Work Location: In person
