Auto Body Shop Estimator
About Us: We are an Independent, Family-Owned Auto Bodyshop Shop in Charles County, MD looking for an Enthusiastic and Great Bodyshop Estimator/Assistant Manager to join our team! We are an innovative and fast-growing family business in the automotive industry with multiple locations. We have an exciting business plan to continue growth in both the auto repair and collision repair industries. We are looking for a talented, energetic, and self-motivated individual to join our winning team! If you are customer centric, driven, and have a passion for the automotive industry, this is a great place for you! The successful candidate should be friendly, accommodating, outgoing, and have the ability to develop professional relationships with current and potential customers and enjoy the challenge of a growing a business to reach its full potential!
Key Responsibilities:
- Provide cheerful and excellent customer service to all current and potential customers
- Educate customers in the collision repair process
- Prepare all estimates in an accurate and efficient manner
- Manage parts ordering process
- Tracking the repair status of customer vehicles
- Manage pick up and drop off times with customers
- Process paperwork with insurance companies
- Be the liaison between the customer and the body technician
- Invoicing and answering phones
- Other miscellaneous duties as directed by the Auto Body Manager
Basic Qualifications:
- High School Diploma or higher
- Effective time management and organizational skills
- Detail oriented with critical thinking and problem solving abilities
- Excellent writing and verbal communication skills
- Estimating knowledge/experience a must!
- Bodyshop Management system experience, CCC1 preferred
- Communicate well with employees and customers
What We Offer:
- The platform to provide ideas, the chance to test and hone your skills and the opportunity for continual growth and development
- A 5-day work week Monday through Friday
- Paid Time Off
- Health, Dental, and Vision
- Interaction with our long-time and new customers every day
We have built our business around our customers and employees. Happy employees = Happy customers! We believe in embracing challenges and enjoying life.
Job Type: Full-time
Pay: $70,000.00 - $85,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
License/Certification:
- Driver's License (Preferred)
Work Location: In person