Inside Parts Sales Counterperson – RWC Group | Heavy-Duty Commercial Truck and Bus Dealership
About the Role
We're hiring an Inside Parts Sales Counterperson to be the face of our parts department. You'll help customers find the right parts, process orders, manage inquiries, and keep our Parts Counter running smoothly. This is a fast-paced, customer-focused role where your product knowledge and communication skills directly impact customer satisfaction.
What You'll Do
- Assist customers (retail, wholesale, fleet accounts) at the parts counter in person & phone
- Identify parts needs, locate parts in inventory, and provide technical recommendations
- Process parts orders, quotes, and special orders accurately
- Maintain an organized, clean, and professional parts counter
- Manage parts displays, pricing, and inventory information
- Answer customer questions about specifications, compatibility, and delivery
- Support the Parts Manager with inventory counts and data entry
- Build relationships with repeat customers
What We're Looking For
- High school diploma or equivalent
- 1–3 years of experience in automotive parts, truck parts, or dealership counter sales (preferred, but we'll train motivated candidates)
- Familiar with DMS or other parts system
- Strong communication and customer service skills (Spanish speaking a plus)
- Ability to work in a fast-paced, multi-tasking environment
- Basic computer skills and comfort with inventory/ordering systems
- Drive, organized, detail-oriented, and reliable
- Valid driver's license
What We Offer
- Competitive hourly wage: $23–$28/hour (based on experience, qualifications)
- Opportunity to earn commission – the sky is the limit
- Health, dental, vision insurance
- 401(k) plan with a match
- Paid time off and holidays
RWC Group is family-owned commercial Truck and Bus dealership with 20+ locations across the Western United States. We specialize in new and used Truck and Bus sales, comprehensive service, parts sales and distribution, long-term leasing and short-term rentals. Our commitment to quality, customer service, and employee development makes us a leader in the commercial Truck and Bus industry.
If you're looking for a career where your Parts Knowledge, Selling Skills, and Customer Service make a real difference every day, we'd love to have you on our team. Apply today!
RWC Group has the right to revise this job description at any time. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Confidential Information. This document and the information contained herein are confidential, proprietary, and the exclusive property of RWC Group. Any unauthorized review, use, disclosure, or distribution is prohibited.
