Hours are Monday-Friday occasionally weekends.
Pay- starting at $16
Housekeeping Supervisor Job Description
Job Title: Housekeeping Supervisor
Department: Housekeeping
Reports To: Housekeeping Manager / Operations Manager
Employment Type: Full-Time
Position Summary
The Housekeeping Supervisor is responsible for overseeing the daily operations of the housekeeping department to ensure cleanliness, sanitation, and presentation standards are consistently maintained. This role supervises housekeeping staff, conducts inspections, coordinates schedules, and ensures guest, resident, or facility satisfaction through exceptional housekeeping services.
Key Responsibilities
- Supervise, train, and motivate housekeeping staff to achieve departmental goals and performance standards.
- Assign daily cleaning duties and monitor staff productivity.
- Conduct routine inspections of guest rooms, public areas, offices, and other facilities to ensure cleanliness and compliance with company standards.
- Ensure proper use, storage, and maintenance of cleaning equipment and supplies.
- Monitor inventory levels and submit requests for housekeeping supplies and linens as needed.
- Address and resolve guest, resident, or customer concerns related to housekeeping services promptly and professionally.
- Maintain accurate records of staff attendance, inspections, maintenance requests, and inventory.
- Coordinate with maintenance and other departments to address repair and safety issues.
- Ensure compliance with health, safety, and sanitation regulations.
- Assist with recruitment, onboarding, training, and performance evaluations of housekeeping staff.
- Support housekeeping operations during peak periods and staff shortages.
Preferred
- Experience in hospitality, healthcare, senior living, or commercial facilities.
- Knowledge of inventory management and housekeeping management systems.
Skills and Competencies
- Leadership and team management
- Attention to detail
- Problem-solving and decision-making
- Customer service orientation
- Time management
- Conflict resolution
- Quality control and inspection skills
- Knowledge of health and safety standards
Physical Requirements
- Ability to stand and walk for extended periods.
- Ability to lift, carry, push, or pull up to 30–50 pounds.
- Frequent bending, reaching, kneeling, and climbing stairs.
- Ability to work in a fast-paced environment.
Performance Measures
- Cleanliness and inspection scores
- Guest/resident satisfaction
- Staff productivity and attendance
- Inventory control and cost management
- Compliance with safety and sanitation standards
