<The Position>
We are seeking a friendly, detail oriented, and professional Patient Service Coordinator to join our vibrant, passionate and fun front office team. This role is essential in providing exceptional patient care and ensuring smooth clinic operations. The ideal candidate will have experience in a dental office environment, possess strong communication skills, and be comfortable managing administrative tasks in a fast-paced setting. This position offers an excellent opportunity to be part of a dedicated healthcare team committed to patient satisfaction and operational excellence.
<The Tasks>
- Greet patients warmly and assist them with check-in and check-out procedures
- Schedule, confirm, and reschedule patient appointments efficiently
- Manage patient records and update information accurately in the system
- Verify insurance details and process billing inquiries
- Answer phone calls, respond to patient inquiries, and provide exceptional customer service
- Prepare and organize patient charts and documentation for daily operations
- Collaborate with clinical staff to ensure seamless patient flow
- Maintain a clean and organized front office environment
- Assist with administrative support tasks such as filing, faxing, and data entry
<The Requirements>
- Prior experience in a dental office setting is preferred
- Knowledge of dental terminology is highly desirable
- Proven experience in medical administrative support or office administration
- Strong organizational skills with attention to detail
- Excellent communication skills, both verbal and written
- Familiarity with office software and scheduling systems
- Ability to multitask effectively in a busy environment
This role is perfect for individuals eager to contribute to a compassionate healthcare team while developing their administrative skills within the dental field.
<The Principles>
- Reliable: Be the rock that everyone can count on.
- Ethical: Uphold the highest standards of integrity, honesty, and trust.
- Motivated: Stay driven and always pursue excellence.
- Accountable: Take ownership and contribute to a responsible environment.
- Respect: Value yourself, your team, and your patients with a deep sense of appreciation.
- Kind: Treat everyone with kindness, from patients to colleagues.
- Authentic: Be true to yourself and others, fostering trust and honesty.
- Blessed: Appreciate the opportunity to grow and give back.
- Leader: Lead by example, inspire greatness in others, and set the stage for success.
- Educated: Keep learning, growing, and evolving for the benefit of yourself, your team, and our patients.
Pay: $26.00 - $32.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Bereavement leave
- Free parking
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
