Job Summary
We are seeking a dynamic and friendly Collision Repair Receptionist to join our team! In this vital role, you will be the first point of contact for customers and visitors, providing exceptional customer service while managing all front desk operations. Your energetic approach and organizational skills will ensure smooth communication between clients, technicians, and office staff. This paid position offers an exciting opportunity to be part of a fast-paced environment where your positive attitude and multitasking abilities make a real difference every day.
Responsibilities
- Greet customers warmly upon arrival and answer all incoming phone calls using multi-line phone systems with professionalism and courtesy
- Manage appointment scheduling, calendar management, and follow-up communications to ensure efficient workflow
- Handle client inquiries via phone, email, or in person, providing clear information about repair processes and services offered
- Maintain accurate records through filing, data entry, and word processing using Microsoft Office applications such as Word and Excel
- Support office management tasks including clerical duties like proofreading documents, managing correspondence, and organizing files
- Assist with basic office management responsibilities to keep the front desk organized and welcoming
- Provide excellent customer support by addressing questions promptly, ensuring client satisfaction throughout their visit
Experience
- Previous office experience or administrative support roles preferred, especially in a customer service or front desk capacity
- Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel) and general computer skills
- Excellent organizational skills with the ability to multitask efficiently in a busy environment
- Bilingual abilities are a plus for communicating effectively with diverse clients
- Demonstrated phone etiquette and experience answering multi-line phone systems with professionalism
- Clerical experience including filing, proofreading, typing, and calendar management is highly valued
- Prior personal assistant or office management experience is advantageous for supporting daily operations
Join us to be part of a vibrant team dedicated to delivering outstanding service! Your energy, organizational talent, and commitment to excellence will help us create a welcoming environment for every customer.
Pay: $15.00 - $17.00 per hour
Work Location: In person
