ESSENTIAL FUNCTIONS:
Supports the processing and coordination of commercial loan transactions
- Assists with reviewing loan applications and documentation to ensure completeness and
accuracy.
- Verifies loan terms and approval conditions are properly documented.
- Ensures required financial information is obtained based on the nature of the request.
- Prepares attorney instruction letters.
- Coordinates closing timelines with Loan Officers, attorneys, and other involved
parties.
- Assists in preparing loan files for closing, ensuring all required documentation is in
place.
- Identify and resolve issues that may delay loan processing or approval.
Coordinates with internal and external partners to support loan processing
- Order and review third-party reports such as appraisals, title reports, environmental
assessments, flood certifications, good standing searches, etc.
- Contacts insurance companies to verify coverage and lienholder information.
- Communicate with Loan Officers, customers, attorneys, and third parties to obtain required
information.
- Follows up on outstanding items to ensure timely loan processing and closing.
Performs documentation review and file maintenance
- Reviews loan files to ensure accuracy, completeness, and compliance with approval
terms.
- Identifies missing or incomplete information and follows up as needed.
- Maintains organized and complete loan files in accordance with bank policies and regulatory
requirements.
- Completes commercial loan processing worksheets and updates internal tracking systems.
Supports credit and reporting processes
- Assists with gathering information for Credit Committee and Board reporting.
- Provides requested reporting and supports tickler tracking for loan documentation and
exceptions.
Provides general support to the Commercial Loan Department
- Responds to routine inquiries from Loan Officers, customers, and internal staff regarding loan
balances, payoffs, and account information.
- Process advances on LOC’s and construction loans.
- Conducts account research to support a complete understanding of customer
relationships.
- Maintain accurate records and documentation in loan processing systems.
- Attends department and staff meetings.
- Performs other duties and special projects assigned.
REQUIRED SKILLS / ABILITIES:
- Strong attention to detail and organizational skills.
- Effective written and verbal communication skills.
- Ability to manage multiple tasks and meet deadlines.
- Ability to follow established procedures and work both independently and within a team.
- Strong problem-solving skills and ability to identify missing or inconsistent
information.
- Proficiency in Microsoft Office Suite (Word, Excel) or similar software.
- Ability to handle confidential information with professionalism and discretion.
SUPERVISORY RESPONSIBILITIES:
This position does not supervise employees.
EDUCATION AND EXPERIENCE:
- High school diploma or equivalent required; associate or bachelor’s degree in business, Finance,
or related field preferred.
- 1–3 years of commercial loan processing, loan operations, or related banking experience
required.
- Basic knowledge of commercial loan documentation and underwriting processes preferred.
- Experience working with financial statements, credit reports, and loan documentation
preferred.
- Notary Public designation preferred or willingness to obtain.
PHYSICAL QUALIFICATIONS:
- Ability to concentrate and perform responsibilities by maintaining a constant state of focus and
mental alertness.
- Ability to lift up to 25 pounds.
- Ability to communicate in person, through email or via telephone with customers and staff
members.
- Ability to sit or stand for an extended period.
- Specific vision abilities required by this job may include close vision and the ability to
adjust focus.
- Reasonable accommodation may be made to enable individuals with disabilities to perform the
essential functions.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
