Front of House Manager
Location: Porky's Backyard – Humble, Texas
Position Summary
Porky's Backyard is seeking an experienced, energetic, and hands-on Front of House Manager to lead daily operations in one of the area's premier entertainment destinations. Our venue features a high-volume full-service bar, live entertainment and special events, and is home to 17 independently operated food trucks, creating a unique guest experience unlike any other.
The ideal candidate has a passion for hospitality, thrives in a fast-paced entertainment environment, and possesses strong leadership skills with a proven ability to manage teams, deliver exceptional guest service, and maintain operational excellence.
Qualifications
- Minimum 5 years of Front of House management experience in a high-volume restaurant, bar, entertainment venue, or hospitality environment.
- Proven leadership experience managing large teams.
- Strong knowledge of bar operations, guest service standards, and hospitality management.
- Experience coordinating or managing large events is highly preferred.
- Excellent communication, organizational, and conflict-resolution skills.
- Ability to multitask while maintaining attention to detail.
- Texas Food Manager Certification and TABC Certification (or ability to obtain upon hire).
- Proficient with POS systems, scheduling software, and Microsoft Office or Google Workspace.
Essential Responsibilities
- Oversee all daily Front of House operations to ensure exceptional guest experiences.
- Lead, coach, motivate, and develop bartenders, servers, hosts, security personnel, and support staff.
- Recruit, interview, onboard, and train new team members.
- Create and manage employee schedules based on business demands.
- Ensure consistent compliance with company policies, health regulations, and responsible alcohol service.
- Monitor labor costs and staffing levels while maximizing operational efficiency.
- Resolve guest concerns professionally and promptly to ensure guest satisfaction.
- Work closely with the bar team to maintain beverage quality, inventory controls, and service standards.
- Coordinate Front of House operations during concerts, private parties, festivals, and other special events.
- Collaborate with the independently operated food truck vendors to promote a seamless guest experience throughout the property.
- Conduct daily floor walks to maintain cleanliness, organization, and safety throughout the venue.
- Monitor cash handling procedures and end-of-day reconciliation.
- Maintain a positive, professional, and team-oriented work environment.
- Serve as Manager on Duty during assigned shifts.
Physical Requirements
- Ability to stand and walk for extended periods.
- Lift and carry up to 40 pounds.
- Work evenings, weekends, holidays, and special events as business demands require.
- Thrive in both indoor and outdoor environments, including varying weather conditions.
What We're Looking For
We're looking for a leader who:
- Leads by example and enjoys working alongside their team.
- Excels in fast-paced, high-volume environments.
- Has a passion for hospitality and creating memorable guest experiences.
- Makes sound decisions under pressure.
- Builds a positive culture through accountability, communication, and teamwork.
Why Join Porky's Backyard?
Porky's Backyard offers a unique entertainment experience that combines a high-volume bar, live music and events, outdoor gathering spaces, and 17 diverse food trucks. You'll have the opportunity to lead a dynamic team in one of Humble's premier destinations while helping create unforgettable experiences for our guests.
Compensation: Competitive salary based on experience.
Benefits: Benefits package available based on employment status and company policy.
Porky's Backyard is an Equal Opportunity Employer and values diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
Pay: $18.00 - $25.00 per hour
Work Location: In person