At Farmers Insurance Federal Credit Union (FIGFCU), we are dedicated to helping our members achieve their financial goals while supporting the ongoing growth and success of our Credit Union. As a Branch Counselor (BC), you will be at the forefront of providing exceptional in-person service and play a pivotal role in driving business growth through proactive sales and relationship development. In this highly interactive position, you will build lasting relationships by actively engaging with members, identifying their financial needs, and recommending tailored solutions from our comprehensive suite of products and services.
You will be empowered to take initiative in generating new business, deepening membership, and consistently exceeding sales targets, all while creating a welcoming and supportive environment for every member. Your consultative approach and commitment to excellence will ensure that members receive the guidance and support they need to achieve financial well-being, making you a key contributor to both member satisfaction and Credit Union success.
Sales & Relationship Development
Proactively identify and pursue opportunities to grow Credit Union memberships, deposits, and loan portfolios by recommending and cross-selling relevant products and services during in-branch interactions.
Initiate and conduct outbound sales activities, such as targeted outreach to prospective members, follow-ups on referrals, and in-branch promotional campaigns.
Deliver engaging, consultative sales presentations to new and existing members, Select Employer Groups (SEGs), and walk-in prospects to expand relationships and increase product adoption.
Member Service & Transactions
