POSITION: Quality System Engineer - CAR
LOCATION: Jupiter, FL
STATUS: Salary-exempt
JOB SUMMARY
The position is responsible for ensuring that business processes within PSM are properly implemented, maintained and improved under a Quality Management System (QMS) which complies with both internal and external requirements. In addition, the position is responsible for leading the corrective action process (CAR).
ESSENTIAL DUTIES AND RESPONSIBILITIES
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The essential functions of the job include, but are not limited to, the following:
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Ensure compliance of the QMS with the current ISO 9001 standard, AS9100 standard where required, as well as customer, legal and regulatory requirements.
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Guide and support all business functions in designing, mapping and improving business processes, work instructions, forms and other management system documents.
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Serve as a point of contact for questions pertaining to document control and promote document control best practices across the business.
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Assist users with proper utilization of electronic document management systems (eDMS).
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Lead or actively support training activities related to the QMS, business processes, document management or other quality related matters.
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Further develop and ensure implementation of document management policy, corrective action process documentation, and other quality management system documentation.
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Participate in the internal audit program through conducting and supporting audits.
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Support preparation and facilitation of external audits as required, including timely responses to external audit findings.
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Lead CAR process to support timely closure of action items and effective reviews.
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Seek opportunities for improvement in CAR status visibility and reporting.
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Promote effective root cause analysis and corrective actions to prevent issues from recurring.
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Ensure high-risk nonconformances and the respective CARs are appropriately escalated.
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Issue corrective action requests (CARs) for nonconformities as deemed necessary.
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Promote timely closure of CARs through leading and attending regular CAR meetings, as well as proactive follow up.
- Support collection, analysis and reporting of business metrics as assigned, including but not limited to the CAR process.
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Support continual improvement activities pertaining to the quality management system.
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Assist with implementing new or updated standards, including performance of GAP analysis.
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Promote the process approach and risk-based thinking.
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Perform other tasks as assigned.
MINIMUM REQUIREMENTS
Education & Training
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Bachelor’s Degree in Engineering or related technical field, or 3 years relevant experience.
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Basic level of ISO 9001 auditor training required, ISO 9001 Lead Auditor preferred.
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Quality Management certification (e.g. CQE, CMQ/OE, SSBB)
Skills/Experience
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2+ years of experience leading root cause analysis and corrective action management
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3+ years of experience working with Quality Management Systems and ensuring compliance to the current ISO 9001 standard
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3+ years proven track record as a presenter and trainer
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1+ years of experience leading internal audits
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Experience in the industrial gas turbine industry, aerospace industry or other relevant industry preferred.
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Experience working in Teamcenter
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Good planning and organization skills, and ability to handle multiple tasks in parallel
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Systematic way of working, ability to define and maintain structure and systems
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Very good cross-functional understanding of industrial business processes
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Proficient in Microsoft Office Suite
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Fluency in English
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Very good technical writing capabilities
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Knowledge of RCA tools such as 5-Why, Fishbone Diagrams, etc.
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Very good communication skills
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Ability to cope with pressure and resistance while maintaining professionalism
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Ability to work independently, demonstrating initiative and ownership
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Result oriented, delivering reliably on time with accuracy and attention to detail
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Willingness to work in a small team environment
Equal Opportunity Veterans/Disabled
